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Norton Av and ativvaxx.dll
Name: masimar Date: August 10, 2004 at 12:57:01 Pacific OS: 2000 CPU/Ram: NA
Comment:
A customer of mine recently installed a Diamond S80 video card on 2000. He also "cleaned up" his system, maybe deleting some important stuff. Since then, Norton AV Auto protect hangs with the event: "Symantec AntiVirus Auto-protect could not scan file C:\winnt\system32\ativvaxx.dll for viruses due to low kernel stack." I removed both Norton and the Ati drivers and re-installed. No difference. Has anybody run across this? Searches have brought up two vague articles.
Go down the page to the Symantec or Norton real-time protection
The KStackMinFree registry value The KStackMinFree registry value specifies a minimum amount of kernel stack that must be free for file system real-time protection to request file IO from the file system. If the KStackMinFree value is present in the registry, then file system real-time protection calculates the amount of available stack space before doing any file IO. If the available kernel stack is less than the value in the registry, then file system real-time protection will not do any IO and will not scan the file.
Go down a little further it shows how to edit the registry to fix it for which version of norton you have or you can copy and paste the registry patch.
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Response Number 2
Name: masimar Date: August 10, 2004 at 15:03:45 Pacific
Reply:
Thank you , Robbie, you're a better person than I. I couldn't find anything on Symantec.
Mark
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Response Number 3
Name: RobbieDickon Date: August 10, 2004 at 15:32:44 Pacific
Reply:
Your welcome. Used to finding stuff at work all day.
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