Solved No internet but working internet card

July 19, 2012 at 09:41:07
Specs: Windows 2000, Pentium 4 2.8Ghz/ 1GB
I have a problem with my old windows 2000 Pro computer.
Since yesterday he doesn't want to connect to the Internet, but the Internet card doesn't give a exclamation mark in the device manager.
When I type Ipconfig/all in the command line he doesn't gives an IP-adress.

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July 20, 2012 at 10:31:26
✔ Best Answer
If you're not seeing an IP when you do an ipconfig command then something is definitely wrong.

I would start by rebooting and then checking to see if you have a valid IP. If you do, it was likely just a brain fart on the PC's part. But I would keep an eye on it in case it does it again which would indicate problems with the NIC.

If a reboot doesn't do the trick. I would first check for more recent drivers for the NIC. If there are newer ones apply them and check. If that doesn't fix the issue, the next thing I would try is resetting the TCP/IP stack. To reset your TCP/IP stack first o pen a command prompt window (ie: Start >> Run >> type cmd and hit Enter) and perform the following command:

netsh int ip reset c:\resetlog.txt

Note If you do not want to specify a directory path for the log file, use the following command:

netsh int ip reset resetlog.txt

Then reboot the computer.

If that doesn't fix the issue I would try removing the NIC from Device Manager and then reboot and let windows "find" and reinstall the NIC.

If none of the above fixes the issue, I'd buy a new NIC and install it.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***

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July 20, 2012 at 10:35:02
It often possible for a device to be faulty yet Device Manager shows no error for it.
Provided the device is installed, and it's correct driver is present, Device Manager thinks it's working okay since it has no way of knowing that it's actually physically broken (hence no IP address).

I think you will find that a new network card will fix the problem, provided you can find one that has a Windows 2K driver included with it.

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July 20, 2012 at 11:55:32
Thank you Curt r, reinstalling the driver solved the problem.

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