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New messages not appearing in Outlook
Name: Randy Swenson Date: February 8, 2002 at 11:27:53 Pacific
Comment:
I'm using Outlook 98 (version 8.5.5104.6) on Windows 2000. New mail messages, icon (on taskbar), and sound notification do not execute when a new message is sent to the Inbox. (It's like they get stuck somewhere). However, when I open an existing message in the Inbox, or create an ougoing message, then the incoming (unread) messages all pop into the Inbox. I have re-loaded Outlook 98 and the problem remains. The messages come in normally if Outlook is minimized, but not if it is active. Thanks in advance for any help!
Name: CT Date: February 24, 2002 at 20:30:16 Pacific
Reply:
You may want to check the following: Is there a "filter" turned on? Is the "view" set to hide certain messages? Is there a "rule" being a applied? Is there some type of scan performed?
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