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New device found
Name: Don Mellencamp Date: October 21, 2002 at 06:21:42 Pacific OS: Windows 2000 SP-3 CPU/Ram: 450/256
Comment:
Windows 2000 Pro , on a domain. Each time the machine is used -Any user logs in ( even admin ), Windows finds the same device ( HP deskjet 970 Cxi printer )and says it is installing it. The printer works , and is already installed, I have done a complete clean un-install ( reg clean ) and re install of the printer driver ( newest version avail ). Windows 2k still finds the "new device" each time a user logs in. Any ideas?
Name: k12tek Date: October 21, 2002 at 07:06:09 Pacific
Reply:
is it just the first time each user logs in, or ever time each user logs in?
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Response Number 2
Name: stan Date: October 21, 2002 at 19:20:38 Pacific
Reply:
Is the printer local or networked? If it's local, what kind of connector does it have? USB?Parallel?
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Response Number 3
Name: Don Mellencamp Date: October 22, 2002 at 09:31:40 Pacific
Reply:
Sorry , it is each time a user logs in. Connected via parallel cable.
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Response Number 4
Name: stan Date: October 22, 2002 at 21:37:43 Pacific
Reply:
Ok, so lets get this straight- what you're saying is that on your domain you have a W2K Pro workstation with an HP deskjet 970 Cxi connected to a local parallel port. Does the install wizard come up when a user LOGS ON or when the PC is RESTARTED?
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Response Number 5
Name: Don Mellencamp Date: October 24, 2002 at 07:06:27 Pacific
Reply:
On a domain W2k Pro WS Service Pack 3 HP Deskjet 970 Cxi ( with most current driver ) New Device found , Windows is installing the software ... when machine is restarted , not during each log-on session, on the initial one.
Thanks =)
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Response Number 6
Name: stan Date: October 26, 2002 at 20:47:11 Pacific
Reply:
How exactly have you re-instslled the printer? Do you go thru the startup wizard & point it to the HP driver, or do you go into Device Mgr and start there? (step-by-step EXACTLY, please)
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