I am currently attempting to resolve an issue with the error message "lack of resources" when adding a printer. I need to run the Microsoft Product Support Reporting Tool (MPS_REPORTS) tool to open MachineName_PRINTDRIVERS.TXT. To find out what printer is using the print processor. Would anyone know which of the following MPS Report do I need to download? MPSRPT_Alliance_Readme.txt 23 KB DownloadMPSRPT_Alliance_X86.EXE 542 KB DownloadMPSRPT_CLUSTER.EXE 422 KB DownloadMPSRPT_Cluster_Readme.txt 13 KB DownloadMPSRPT_DirSvc.EXE 702 KB DownloadMPSRPT_DirSvc_Readme.txt 9 KB DownloadMPSRPT_Exchange.EXE 1.3 MB DownloadMPSRPT_Exchange_Readme.txt 17 KB DownloadMPSRPT_MDAC.EXE 431 KB DownloadMPSRPT_MDAC_Readme.txt 10 KB DownloadMPSRPT_NETWORK.EXE 775 KB DownloadMPSRPT_Network_Readme.txt 10 KB DownloadMPSRPT_SETUPPerf.EXE 766 KB DownloadMPSRPT_SetupPerf_Readme.txt 16 KB DownloadMPSRPT_SQL.exe 1.4 MB DownloadMPSRPT_SQL_Readme.txt 35 KB DownloadMPSRPT_SUS.EXE 417 KB DownloadMPSRPT_SUS_Readme.txt THANK YOU

http://www.cryer.co.uk/brian/window... Try that first ^^^^^^^.

Hi MANY MANY THANKS for your help. I've tried to get the print spooler to work previously to the stage I'm at currently, I think it's corrupted or missing a file? It just goes back to "stopped" (the dependencies are OK and started). I've cleaned up the print drivers and reinstalled the HP software but the spooler is still not responding. I'm now using the following microsoft link: http://support.microsoft.com/kb/260142 but am a bit stuck at the final stage, which leads to my previous question on what to download. They say to open "MachineName_PRINTDRIVERS.TXT" but do not explain which report to download? THANK YOU.

Why would you have to download something to read a .txt file? It should open in notepad.

- The list above isn't very clear, there's a read txt file with each report to download. - You have to download the executable specific to the support issue being experienced. - which of the above lists relates to MachineName_PRINTDRIVERS.TXT, which I need to open in order for me to search for the third-party print processor and for the queues that are using the print processor. Many thanks.

I've solved the issue when trying to add a printer, the print spooler starting then stopping after a few seconds (Win2K, sp, hp printer): ERROR: "printer cannot continue due to lack of resources" HOW I SOLVED THE ISSUE: Step 1: IMPORTANT: Back up your registry, just in case. Step 2: Clean printer drivers using the following link: http://members.shaw.ca/bsanders/Cle... WARNING: Be very careful using regedit - if you delete the wrong things, you may render your computer inoperative! If you are not confident, use the cleanspl.exe Resource Kit. Step 3: Download Microsoft Hotfix 820550: http://support.microsoft.com/kb/820550 WARNING: Back up your system before you download (registry etc.), just in case. Step 4: Plug in your printer and reinstall the software, you should be able to print a test page and it should work! I hope this is helpful to someone and THANKS to those that helped with my original query.

Thanks for telling us the solution. So many people find the answer and never share it.