Log in problems

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Original Message

Name: rdowns99891
Date: September 26, 2006 at 08:28:19 Pacific
Subject: Log in problems
OS: Windows2000 professional
CPU/Ram: Pentium III
Model/Manufacturer: Dell Latitude CPx

Comment:

I am having issues loggin in. When I type in my user name and password, the system says "applying personal seetings". The next thing that happens is the systm goes to "saving your personal settings" and goes back to the login screen. Anyone ever heard of this problem?

R Downs

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Response Number 1

Name: Jennifer SUMN
Date: September 26, 2006 at 08:31:30 Pacific
Subject: Log in problems

Reply: (edit)

Does this happen for all profiles? Are you running an up-to-date antivirus and spyware detection program?
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Response Number 2

Name: rdowns99891
Date: September 26, 2006 at 08:53:03 Pacific
Subject: Log in problems

Reply: (edit)

Yes, this happens for all users, I downloaded McAffe from AOL, ran the program, removed all viruses, and rebooted. That is when the problem started. The last file that I deleted with McAffee was a spyware called QoolAid that was saved in memory.
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Response Number 3

Name: Jennifer SUMN
Date: September 27, 2006 at 06:58:25 Pacific
Subject: Log in problems

Reply: (edit)

Can you login in Safe Mode?
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Response Number 4

Name: rdowns99891
Date: September 29, 2006 at 12:29:23 Pacific
Subject: Log in problems

Reply: (edit)

No, it does the same thing in safe mode too.
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