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Light Blue Screen - Hang on Boot

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Name: GarrySmith
Date: March 4, 2004 at 03:46:25 Pacific
OS: Win2000 Pro
CPU/Ram: Piii 256K
Comment:

System boots to windows splash screen.
Then goes as if to build desktop, blank light-blue screen appears...disk whirrs as normal as if building desktop, but all I see is the blank blue screen. No wallpaper, no desktop icons. Does the same in Safe Mode.
Presume its a virus...anyone any ideas.
Many thanks



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Response Number 1
Name: Tonto
Date: March 5, 2004 at 02:48:47 Pacific
Reply:

To check whether you are virus free go to F-Prot.com They have an anti-virus program that you can download that fits on a floppy. Boot on a Win98 boot disk to an A: prompt and then put in the F-Prot disk and type f-prot.exe c: You can get the W98 bootdisk from www.bootdisk.com If that scan shows that you are virus free and the problem is still there then you will need to repair some of your files and registry entries. Go to Start, run, type sfc /scannow ,click OK. Insert your W2K CD. The program will check for corrupted files and reinstall them. Unfortunately it does not provide a report. If that does not work then try repair using the Win2K CD. You will need to change the booting order of your computer. When you start up your computer, press the Delete key (sometimes it is F2 or F5) and a BIOS screen will appear. There you will be able to change the booting sequence to CDROM being first. Save and reboot. Watch closely as "Boot from CDROM" will come up quickly and allow you no more than 5 seconds to "Hit the key to Boot from CDROM". When you hit a key it will boot from the Win2k CD. The CD will load files which takes a minute or two. Then, choices appear as Install, Repair etc. Choose Repair. It will ask you for Manual or Fast. Try the fast one 1st and if that doesn't work try the 2nd one. 2nd one,,,Reboot with win2k cd select install it will ask you if you want to try to repair the win2k you have on the machine select YES....Note: It will NOT overwrite you data files just put down new OS systems files.. When it is finished, while rebooting, change the sequence back to the original one, save and proceed. It should work. If you are new to this, I suggest that you jot down on paper what you are doing, so that you can retrace your steps. Hope this helps.


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Response Number 2
Name: rharvey3
Date: March 5, 2004 at 10:31:09 Pacific
Reply:

Any recent hardware changes? If so, what?


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