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Inspiron 8000 display problem

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Name: shokan
Date: March 21, 2009 at 10:55:21 Pacific
OS: Win 2000 Pro
CPU/Ram: Pentium 3
Product: Dell / Inspiron 8000
Subcategory: General
Comment:

I installed W2K over ME on this laptop and I ca't get the onboard Geforce2GO to be in charge. I installed the driver from Dell (it just replaced the same already installed) and DirectX 8. I went into Display>Adapter>Settings>Advanced but Geforce is not an option. The standard VGA with 16 colors and a tiny screen.is running things with no options for the full 1280p the screen is capable of. How do I do this? It should be dead simple.
Thanks.



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Response Number 1
Name: OtheHill
Date: March 21, 2009 at 11:40:54 Pacific
Reply:

Right click a blank space on your screen and choose properties> settings> advanced> adapter> properties> driver> update driver.

If your file is not in the correct format and will not update then choose uninstall instead. Close all those screens and then choose to install the driver you downloaded.


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Response Number 2
Name: shokan
Date: March 21, 2009 at 12:15:35 Pacific
Reply:

There is no Driver Update option at your last step. It shows Vgasave (header), Current Status Started (with a Stop option), Startup Type with dropdown System/Automatic/Boot/Demand/Disabled options (currently it is System).


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Response Number 3
Name: OtheHill
Date: March 21, 2009 at 14:36:38 Pacific
Reply:

OK then what is the name of the adapter in the step before that?


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Response Number 4
Name: shokan
Date: March 21, 2009 at 16:08:01 Pacific
Reply:

(Driver tab)

"VgaSave"
"Device Type: Non-plug and Play Drivers"

"Service Name: VgaSave"
"Display Name: VgaSave"

"Status: Started"


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Response Number 5
Name: OtheHill
Date: March 21, 2009 at 16:14:56 Pacific
Reply:

Then you haven't installed the drivers correctly or have the wrong drivers.

How did you find the drivers? Go to the Dell support site and enter your service tag number to get the corrrect drivers.

OK, I just went to the Dell site. That laptop came with more than one type of graphic chip. The drivers on the Dell site are for Win2000 and below. You definately need to enter the service tag, not just a model number.

http://support.dell.com/support/dow...


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Response Number 6
Name: shokan
Date: March 21, 2009 at 17:00:37 Pacific
Reply:

I got the correct one already using the service tag and installed it.
Self-extracting driver NX2K4482 installed in C:\DELL\DRIVERS\R66301 (66301 was the folder created by the nVidia install wizard).


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Response Number 7
Name: shokan
Date: March 21, 2009 at 17:19:49 Pacific
Reply:

Inside the 66301 folder are about 30 files, mostly dll's.


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Response Number 8
Name: OtheHill
Date: March 21, 2009 at 18:18:29 Pacific
Reply:

The download is self extracting but not self installing. Look in the folder to see if there is a setup.exe.


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Response Number 9
Name: shokan
Date: March 21, 2009 at 18:37:38 Pacific
Reply:

Yes, ran that also.


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Response Number 10
Name: jam
Date: March 21, 2009 at 20:37:03 Pacific

Response Number 11
Name: shokan
Date: March 22, 2009 at 10:46:05 Pacific
Reply:

If I have all seven of the drivers I've found in theC:\Drivers\DELL folder, will Windows use the relevant one and ignore the rest, or do I need to test each one in turn individually and remove the other six?


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Response Number 12
Name: jam
Date: March 22, 2009 at 12:00:42 Pacific
Reply:

Did you download the drivers I posted above?


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Response Number 13
Name: shokan
Date: March 22, 2009 at 13:40:12 Pacific
Reply:

Sure did. No joy yet. This isn't right. One of them, especially NX2K4482 from Dell using my service tag, should work.


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Response Number 14
Name: shokan
Date: March 22, 2009 at 13:58:02 Pacific
Reply:

Actually, the guru.3D beta driver would not install. The message is:
"The NVIDIA setup program could not locate any drivers that are compatible with your current hardware. Setup will now exit."

I have installed six others:
NX2K4482, A23-180, NME1760, NX2K4425, NX2K2964, NX2K2963. They are all in C:\Drivers\DELL


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Response Number 15
Name: OtheHill
Date: March 22, 2009 at 14:08:34 Pacific
Reply:

Has your laptop ever been in for repair? I am wondering if the motherboard has been changed.


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Response Number 16
Name: shokan
Date: March 22, 2009 at 14:13:25 Pacific
Reply:

No, nothing like that. I got it free from a Visual Basic programmer. It had the original Windows ME on it, so I installed W2K over it. It has had the small screen ever since.


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Response Number 17
Name: OtheHill
Date: March 22, 2009 at 14:16:09 Pacific
Reply:

So then you don't know the history of the laptop? I suggest you download and run SIW.exe to determine the graphics chip model. Get SIW at the sink below.

http://www.gtopala.com/siw-download...


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Response Number 18
Name: shokan
Date: March 22, 2009 at 15:06:35 Pacific
Reply:

I need to sheepishly apologize. When you suggested that the machine may not be what the Dell service tag says it is, it got me curious. I went into BIOS. Lo and behold, this machine is NOT what the Dell driver search wizard (using the service tag) says it is. It is packing an ATI Mobility 4, not the NVidia product. Thanks for the prompt. I am now looking at the full screen. I may not have checked the obvious had it not been for your suggestion. Hooray, thanks... also an apology.


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Response Number 19
Name: OtheHill
Date: March 22, 2009 at 15:31:16 Pacific
Reply:

Glad it is sorted out.


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