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IE won't start

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Name: nancyjonancyjo
Date: May 28, 2004 at 04:47:28 Pacific
OS: Win 2K Pro
CPU/Ram: Pent 4 1.6Ghz/256
Comment:

I can't get IE to start...when double-clicked the hourglass appears for a couple of seconds and then disappears. I can connect to the ISP and I can connect to OE.

I have latest versions of CWShredder/Spybot/Adaware - lots of spyware removed. I have run them in regular and safe mode.

NAV detected Backdoor.IRC.cloner - I followed instructions to remove. I don't know if its the problem or something else.

Intermittently, when I right-click on Start button, an error box says something about Internet not being available. In log is a reference to explorer.exe...I can't find anything on this. Problem?

I ran IE repair, upgraded to IE v6 but rolled back to previous when that didn't work.



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Response Number 1
Name: alancwade
Date: May 28, 2004 at 10:11:51 Pacific
Reply:

nancyjo,
I don't know what your problem might be, however, I would begin investigating with Symantec website regarding the virus you mentioned. Link here for extended information on the virus you mentioned:
http://securityresponse.symantec.com/avcenter/venc/data/backdoor.irc.cloner.html

Alan


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