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I dont know what to do!

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Name: Randy
Date: September 6, 2002 at 12:32:23 Pacific
OS: Windows 2000 Professional
CPU/Ram: 2+2 gig mhz 1 gig Ram
Comment:

I rebooted my computer and it is hung up in the startup...it just sits their in the startup for hours and nothing happens. It did the same thing when I restarted in Safe Mode, it just gets hung up for some reason. I have done 2 things 1)I unplugged the power chord for 1 min, then plugged it back in and turned the computer on and it still got hung up in the startup. 2) the next thing I did was try and boot from the windows 2000 cd and it still got hung up in the startup... I really don't know what else to do...could someone please help! I would greatly appreciate it. I have a ton of projects saved that I need to work on my computer.

Thank you
Randy



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Response Number 1
Name: scott
Date: September 6, 2002 at 13:32:24 Pacific
Reply:

Hi
Try this restart your computer but before it gets to the win logo press ctrl/F8 at the same time. Go thru step by step confirmation to see where it stops (answer yes Y). my guess is you have a antivirus program that is causing the hang up. if it stops at your virus progam answer no N reboot


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Response Number 2
Name: jsvice
Date: September 6, 2002 at 14:21:04 Pacific
Reply:

what speed processor and how much ram do you have?


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Response Number 3
Name: leon
Date: September 6, 2002 at 16:10:47 Pacific
Reply:

how far you going through????


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Response Number 4
Name: RANDY LIDDIL
Date: September 7, 2002 at 07:15:17 Pacific
Reply:

Hi this is Randy, the speed processor is that I have a Dual 1.8 gig processors and 1.0 Gig of Ram

My computer gets caught up on the screen where it say's Windows 2000 (starting up) my screen is all white with windows 2000 at top and it says starting up at bottom...now the blue bars that show how far it is in starting up gets all the way to the end. then nothing happens.


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Response Number 5
Name: rpage
Date: September 9, 2002 at 08:48:33 Pacific
Reply:

As always, do F8 "last known good configuration"


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