hi, my mum has given me an old work laptop that she has forgotten her password to log in. when she starts the computer up the prompt for username and password to log into windows comes up, this is where the problem starts..im quite happy to take it to the computor shop to get it fixed but just wondered if i could save a bit of money and do it at home. Can anyone side any light on the best way i can solve this? The computor is a filitsu siemens life book c series, i think its quite old but just need it for internet as mum hogs the new laptop. If someone could give me a hand and explain how i can change, reset or skip the prompt i would greatly appreciate it. Thanks! Dave

If there's nothing on it of any importance, you could just reformat and reinstall Windows...

Try google: offline password editor. The 1st one on the list will do what you want. Just burn the disc, boot off it & clear the password(s).