I have a laptop with two hardware profiles on it. One profile with modem and the other with network for Security reasons. The problem is this, when I go to the system properties, Hardware tab and click on the Hardware Profiles button it gives me the following error, " An error occurred while Windows was working with the Control Panel file c:\WINNT\System32\SYSDM.CPL". The system seems to be stuck on the network profile and doesn't prompt me during boot up for the other profile. All other functions work in control panel. Here's what I have done so far to try to fix the problem. Run 2000 repair disk, Installed lastest service pack, Copied all *.cpl from another working 2000 machine, Copied shell.dll from another working 2000 machine, Banged my head against the desk! When I go into the registry, there is only one hardware profile showing. I could enter another key, but that still won't fix the control panel problem. Any help would be great. Thanks, (Stressed out) Mike

disable the profiles. boot from last good config and enable profiles again

I don't get this option.