Hello, I ran across a problem a while back with two users running windows 2000 SP3 with Office 2000 SP3. I still have not found out what caused the following problem, but I did find a solution. I hoped by posting it here I might help someone else in the same situation. Here is the problem: When you open Outlook, it looks for a .pst file it cannot find. This causes an extra "Personal Folders" to be listed in the viewed folder list. When you click on the folder in the list, you get an error saying Outlook cannot find the file associated with the folder. It does not let you delete it either. /cleanpst does not work to fix it, and reinstalling Outlook does not work either. The problem creates files like outlook0.pst and outlook1.pst in the default location as well. I'm assumed there was some hidden file telling Outlook to look for something not there anymore, and this is what was causing the confusion. Well, I did not find any such file, and even removing the extend.dat file didn't work (I'm still not _exactly_ sure what that file does). While fiddling around in the registry, as a last resort, I found the .pst files that were missing listed in the: ...Profiles\Microsoft Outlook Internet Setting\... area, and there were as many listed as there were extra Personal Folders in Outlook as you ran it. To find exactly where I'm talking about, just do a search for "Personal Folder" within the registry. I backed up the registry and removed all the folders under the above folder _with the missing .pst files as part of them in a key_. (Don't delete folders without the missing .pst file reference). This fixed the problem as far as I can tell, and the computer remained stable. Does anyone know why the problem happened in the first place? Please email me if you do. I've used this location to solve many problems I've had in the past, so I thought it would be good to post a solution to a problem I solved for once in return. I hope this helps someone some day! Thanks, Agathon

That's a good suggestion, however, if it can't find the pst file, I just point it to the correct one. :)