I am at my wits end. This problem has been buggering up my system for quite sometime and the wise men @ MS seem to have no answers. Please Help!! The problem occurs when trying to cut and paste, open or manipulate in anyway large media files (video usually). This is the error message that appears: "Explorer.exe has generated errors and must be closed by Windows. An error log is being created." Here is the beginning of my error log from Doc Watson: (I'd be happy to post the rest of it if anyone knows how to interpret such data) Application exception occurred: App: explorer.exe (pid=872) When: 3/18/2003 @ 21:40:27.296 Exception number: c0000005 (access violation) Thx. in advance! Frustrated Win2k User.

It appears that each time the Media Player within Explorer (remember this is Windows Explorer not Internet Explorer) attempts to play one of these video files that is when the crash occurs. Usually these files are over 300Mb, I'm not sure if it is the size of the file that is causing the instability or if it is some kind of sharing violation with Media Player itself. Is there a way to shut off the Media Player feature within Explorer? I'm not sure how to disable this, anyone? Even More Frustrated Win2k User.

It has been suggested that third-party software may be interfering somehow with Explorer, so I have run Ad-Aware 6.x and cleaned all suspected files, but the problem still exists. Thoroughly Frustrated Win2k User.

Who told you that?? I tell you.. try reloading sp4..

I have been reading old posts in this forum, but it is not the first time that I have read such a suggestion. I will give reloading SP4 a try, but the problem existed before SP4 was installed. Do you know how to disable the Media Player window inside of Explorer I was talking about? I think that at least may be a temp. fix to the problem. Thx. Perturbed Win2k User.

I get this problem every once in awhile and by reloading SP4 and all the patches the problem goes away..

Reinstalled SP4...problem still exists. <tear> Tearful Win2k User.