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EXPLORER.EXE at shutdown or restart

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Name: Reza
Date: November 6, 2003 at 15:27:37 Pacific
OS: Win Me
CPU/Ram: 2.4mGh's / 512MB
Comment:

Hi ..Can someone tell me why do I get the Explorer.exe error message when I try to shutdown or restart my PC .. Even after formating my PC I still get the same error msg ?? I have a Home network and it seems all other PC's have the same problem as well ..
Your help will be appreciated ...



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Response Number 1
Name: CompNewb
Date: November 6, 2003 at 16:00:29 Pacific
Reply:

Okay I have a solution to that, it goes as follows.

SYMPTOMS
When you attempt to start your computer, you may receive the following error message:

Error loading Explorer.exe.

You must reinstall Windows
When you click OK, you may receive the following error message:

A required .DLL file, C:\WINDOWS\SYSTEM\MSVCRT.DLL, was not found.
You may then be unable to start Windows.
CAUSE
This issue can occur if the Msvcrt.dll Windows system file is missing or damaged.
RESOLUTION
To resolve this issue, replace the Msvcrt.dll file with a new copy from the Windows CD. To do this, use the appropriate steps.
Windows Millennium Edition
Restart the computer using a Windows Millennium (Me) Startup disk.
At the Windows Me Startup menu, type 2, and then press ENTER.
Record the drive letter that is assigned to the CD or DVD-ROM drive.
Type ext, and then press ENTER to start the Microsoft Extract Command Line Helper starts.
At the Please enter the path to the Windows CAB files (a:): prompt, type drive:\win9x (where drive is the drive letter that you recorded in step 3), and then press ENTER.

Note: Depending on your installation of Windows, the Windows .cab files may also be stored in the \Windows\Options\Install folder.
At the Please enter the name(s) of the file(s) you want to extract: prompt, type msvcrt.dll, and then press ENTER.
At the Please enter the path to extract to ('Enter' for current directory): prompt, type c:\windows\system, and then press ENTER.
At the Is this okay? (y/n) prompt, type y, and then press ENTER to extract the file to the specified directory.
Remove the Windows Me Startup disk, and then restart the computer.
Windows 98
Restart the computer with the Windows 98 Startup disk.
At the Microsoft Windows 98 Startup menu, type 1, and then press ENTER.
Record the drive letter assigned to the CD or DVD-ROM drive.
Type ext, and then press ENTER to start the Microsoft Extract Command Line Helper.
At the Please enter the path to the Windows CAB files (a:): prompt, type drive:\win98 (where drive is the drive letter that you recorded in step 3), and then press ENTER.

Note: Depending on your installation of Windows, the Windows .cab files may also be stored in the \Windows\Options\Cabs folder.
At the Please enter the name(s) of the file(s) you want to extract: prompt, type msvcrt.dll, and then press ENTER.
At the Please enter the path to extract to ('Enter' for current directory): prompt, type c:\windows\system, and then press ENTER.
At the Is this okay? (y/n) prompt, type y, and then press ENTER to extract the file to the specified directory.
Remove the Windows 98 Startup disk, and then restart the computer.


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Response Number 2
Name: Reza
Date: November 6, 2003 at 16:13:39 Pacific
Reply:

Thanks ..BUT, my problem is when I try to shutdown or re-start my PC and not when STARTING the PC ..


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Response Number 3
Name: CompNewb
Date: November 6, 2003 at 16:17:40 Pacific
Reply:

In your subject it says (EXPLORER.exe at shutdown or restart) so I went by that. You should still follow the directions if you fulling want to get rid of the problem.


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Response Number 4
Name: CompNewb
Date: November 6, 2003 at 16:18:36 Pacific
Reply:

Sorry typo (fulling)=(fully)


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