Help me please. The error message "The shell stopped unexpectedly and Explorer.exe was restarted" appear always when I am trying to cut and paste or copy and paste everything on my computer. Why? Continuosly restart explorer!

Easy one to find: http://support.microsoft.com/default.aspx?scid=kb;en-us;275599&Product=win2000

i found the solution after hours of searching on event id website here is what they say Event ID: 1002 Event Source: winlogon Event Type: - Event Description: - Comment: Event Type: Information Event Source: Winlogon Event Category: None Event ID: 1002 Date: 4/4/2004 Time: 5:07:58 μμ User: N/A Computer: GAGAS1 Description: The shell stopped unexpectedly and Explorer.exe was restarted. This may occur when Explorer tries to read from registy [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BCF96FB4-5F1B-497B-AECC-910304A55011}] The solution is to delete this key from registry

I was resigned to doing a complete re-install until I saw your fix and it worked a treat. Thank you, thank you, thank you, thank you, thank you!

Glad i found your registry key fix Thankyou so much. i dont know who you are but good job. i owe you one! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BCF96FB4-5F1B-497B-AECC-910304A55011}] The solution is to delete this key from registry

Seems like a spyware app. This article will tell you how to remove it including the BHO's (Browser helper objects) to remove as well. http://www.pestpatrol.com/PestInfo/h/hungryhands.asp

>Easy one to find: >http://support.microsoft.com/default.aspx?>scid=kb;en-us;275599&Product=win2000 Yeah, but that's only if you've installed the two programs discussed in that KB article. Another app that could cause this problem is WS_FTP. Remove it & clear the registry of WS_FTP and IPSWITCH. If you're concerned about deleting that registry key, just rename it. I usually just stick an "X" in front of it, like X{BCF... If that fixes it, then you can delete it. You can also trying "Launch folders in a separate process" by checking it off under Explorer's Tools>Options>View. Finally, stop explorer in Task Manager, start a new task CMD and rename explorer.exe to explorer.exx, reboot. I haven't tried this, but it's supposed to build a new shell. This should be the last step to take before wiping and rebuilding your system. Your Jedi mind tricks won't work on me, Skywalker.