This past weekend our IT used the move server wizard to move our Exchange 5.5 to a new site. Now, none of our recipients can open any old or newly currently sent attachements in their Outlook 2000. Any suggestions??????

TIMMMMAAAAAAAAYYYY!!!

Is it just attachments that can't be opened?
Can they access new and old e-mails?

Can they get attachements? I mean, can they save them to desktop then open therm, or can they not access them at all. (Do the e-mails arrive with the attachment?)

They can send an amail with an attachment to someone, but when that person goes to open the email it says "Cannot open one or more attachments". They can access new email (w/o attachments) and old email with attachments.

What's the antivirus on the server? Was it updated to Norton, or still the defualt McAfee?

I'm reading that a lot of people have similar problems due to "Groupshield" by Mcafee. Does that apply to your server, or should I keep looking?

Norton Corporate

From a couple of other message boards:

"Your NAV should not be scanning your priv.edb. If it is scanning it then you have been lucky that it did not corrupt it. I would look into it first thing. "

"Be careful! You have potential corruption of your DBs (because of running a file-based virus scanner on your Exchange Server, against MS recommendations), and running the db maintenance tools (eseutil etc) against your stores can seriously damage them if you aren't 100% sure about what you're doing and what effect it will have"

"The problem turns out to be that NAV for Microsoft Exchange (NAVMSE) partition got full, so NAVMSE could not process any more attachments. I had to manually uninstall NAVMSE (using NAV document:1998112417220554) and then reinstall the latest NAVMSE build. Everything seems to be working now. Thanks again for your help! I'll take both of your advice and add it to my Exchange folder KB though..."

All the issues I' have seen related to Antivirus. Try killing (through services) the NAV. Instead have only Nav for Exchange running. Then restart the Exchange services, see if that helps?

Of course, it would only help to explain it if none of the messages could be opened, not just new ones.

Also, forgot to ask, is it the sending or receiving side? Can you open an attachment sent from the outside world? ANd can you send an attachment out to your yahoo account?

Yeah I saw those too. The one guy mentions a Nav partion and getting it full. There's plenty of space on our drives.