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ETrust Anti Virus/Services.exe 98% CPU

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Name: Ron LeClair
Date: January 8, 2002 at 14:42:03 Pacific
Comment:

Just recently I found out my ETrust anti-virus from Innoculate is causing my services.exe to cause the 98% CPU issue.

This renders everything all but useless.

Based on a previous thread, disabling the event logger helped me track it down. Once I used SAFE mode and disabled the virus software from starting at user logon, the services.exe is happy and CPU usgae goes to normal idle.

I am taking this issue up with ETrust and see where that gets me.

Anybody else run into this with another virus software package?

I have had the ETrust running for about 5 months now, downloading signature files about every 3 days. I downloaded them and then shutdown, upon startup again, problem was there so it has to be something with that.

Thanks if anyone knows anything more or has had a similar conclusion.



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Response Number 1
Name: Gerry
Date: February 22, 2002 at 05:20:33 Pacific
Reply:

I just came home after a trip and found my hard disk crunching away and the receive light on my cable modem flashing like mad. My mouse would freeze and I saw that the CPU usage would spike up to 100%. Using the Win XP task manager, I found a couple of programs writing to the hard disk - one being service.exe. Since I didn't know what services.exe was I ran an Internet search and found your note. I am running Norton Ant-Virus. I have disabled the auto-protect and my computer seems to be running better but my modem light is still flashing. I guess I'll have to talk to Norton.


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Response Number 2
Name: Richard Dias
Date: March 18, 2002 at 11:25:25 Pacific
Reply:

I have the same problem Windows 2000 Pro. I am using Norton Anti-Virus, and not ETrust, but I'll check with Norton anyway.

Any other theories out there?


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Response Number 3
Name: Tobi Klee
Date: March 19, 2002 at 03:21:40 Pacific
Reply:

I´m using neither Norton nor ETrust Anti Virus.
But the services.exe sometimes has the same effect: Win2000Pro-TaskManager shows a CPU-Usage of between 90 and 100 %.
Just after restarting the system, I press shift while loading the Win Desktop. In most cases It´s alright afterwards, but I have no idea where it comes from. Perhaps we should kill Billy and all his MS-s---...


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Response Number 4
Name: David Law
Date: March 23, 2002 at 16:43:38 Pacific
Reply:

I have the same problem, but I'm running McAfee. I'm also running zonealarm; perhaps Mcafee and zonealarm are arguing.

I'm not happy running my system without an antivirus, and without a firewall.

I restarted my PC, Mcafee and zonealarm started up again, and services.exe is quiet.


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Response Number 5
Name: Roni Fraysier
Date: March 29, 2002 at 09:57:14 Pacific
Reply:

We are running Win2k Pro with McAfee and are having the same problem. I had figured it was an antivirus problem all along. If anyone hears of a fix, I hope they'll post it here!!


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Response Number 6
Name: Charles Taylor, Tayl
Date: April 2, 2002 at 21:15:37 Pacific
Reply:

If you have a LAN card in your system update the drivers. Services.exe is related to network traffic and this may be caused by a flakey driver.

Good Luck


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