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Erros mesg - 2nd request

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Name: Zbriegnew
Date: August 3, 2002 at 18:15:12 Pacific
Comment:

Got error message while running Norton Antivirus. Computer freezes and a blue screen appears. Only thing I can do is restart.
Error message is:
*** STOP: 0X00000012 (0X00000000, 0X00000000, 0X00000000, 0X00000000)
TRAP_CAUSE_UNKNOWN

Starting discard of physical memory.
Discard of physical memory complete. Contact the system administrator or technical support group.

My system: Win2K, 512MB Ram, 1GHz

Any1 knows what this is and how to fix it?

Thanks!




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Response Number 1
Name: futuretech
Date: August 4, 2002 at 00:01:30 Pacific
Reply:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q297088


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