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Drive not showing full capacity

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Name: Tony
Date: June 6, 2002 at 00:23:33 Pacific
Comment:

I had a new system built using my existing cd burner and 40 gig Maxtor drive. The shop reformatted the hard drive and installed Win 2k. After I got it home, I found out the drive is formatted as only 5 gigs! There are no other partitions. The bios autodetects it as 5 gigs and Maxblast says it's only 5 gigs. I tried a Promise ata-100 controller and it also detected the drive as 5 gigs. All the jumper settings on the drive appear to be correct. I've got a MSI motherboard with an Athlon 1700+ cpu. When I took the system back to the shop, they were out of business so there's no help there. Anybody got any ideas?

Thanks,
Tony



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Response Number 1
Name: _sic
Date: June 6, 2002 at 02:13:26 Pacific
Reply:

damn. I hope that they didnīt scam you. If they really did put a 40gb drive in there, maybe they just did a crappy partition job. WINNT has trouble reading huge hard drives but Win2k should have no prob. Try deleting the partition and creating a new one.

Or perhaps leaving the first partition just for the OS and creating a second partition for your progs and data. This is assuming that the other 35 mb actually exists....

are you sure there isnīt a second partition out there? Maybe they gave it a weird letter?

good luck


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Response Number 2
Name: Harold de Vries
Date: June 6, 2002 at 07:14:42 Pacific
Reply:

Have you physically checked if it is the same drive. I think they swapped your drive for a cheap one.


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Response Number 3
Name: Mack
Date: June 6, 2002 at 08:03:59 Pacific
Reply:

Open your case (with the power to the computer off) and pull the hard drive out. IF MaxBlast works you know at least that it's still a maxtor! but it will say the hard drive capacity on the drive = if not, just write down the model number and check the Maxtor website to see the drive's size. Call the BBB on this company as well if they scammed you.


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Response Number 4
Name: Tony
Date: June 6, 2002 at 10:52:20 Pacific
Reply:

Thanks, guys, Harold and Mack were right. I opened the case, took out the drive and checked the manufacturer's label. I did the math (cylinders * heads * sectors * 512) and got 5.1 gigs. I also checked the model number with the Maxtor web site. Instead of a 40 gig 7200 rpm drive it's a 5 gig 5400 rpm drive. I got ripped off real good. Anyway, maybe someone else here can learn from my mistake.

Thanks again,
Tony


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