Computer Problems? Computing.Net has over 1,000,000 posts about all things technology related! Over 90% answered within 24 hours! Click here to start participating now! Also, be sure to check out the New User Guide.
Device recognized but not working
Name: rbilleaud Date: October 27, 2008 at 07:56:03 Pacific OS: W2K Professional CPU/Ram: AMD 256MB Product: Frankenbox
Comment:
Yeah, yeah, I know my system is ancient, but I am running W2K Professional trying to get an HP Photosmart 935 camera to synch up with my PC and I keep getting the following error: "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)". I've tried everything such as updating and reloading the drivers, even uninstalling and reinstalling the camera itself, but still no dice. I'm guessing at this point that it's not camera related. Obviously it's recognizing the camera, because it's showing up in the device manager. Any ideas?
Name: OtheHill Date: October 27, 2008 at 08:40:59 Pacific
Reply:
What service pack are you running? Is the camera USB?
0
Response Number 2
Name: rbilleaud Date: October 27, 2008 at 09:08:27 Pacific
Reply:
SP4 and yes it is a USB camera.
0
Response Number 3
Name: OtheHill Date: October 27, 2008 at 10:07:02 Pacific
Reply:
Have a look at the link below. If you did not follow the install routine exactly you may need to remove the devices and then run a registry cleaner and reboot before attempting again.
Name: jam Date: October 27, 2008 at 10:49:43 Pacific
Reply:
I've found that Glary Utilities does any even better job of cleaning the registry. I now run both Glary AND CCleaner. What one doesn't get, the other one will.
Summary: Both of the mentioned programs are free software. Google for them. If there is a yellow exclamation mark that means that the device is present but not working properly. Look for a + sign in front o...
Summary: I bought HP Pavillion 8668C with Windows 98 on it. When I installed Win 2K Professional on it, following devices stopped working. 1)CD Writer does not work.2) No sound from CD Rom 3)DVD does not work....
Summary: No Luck. It did not work. First I tried leaving the usb device and restarting in safe mode. The device was recognized but still had a exclamation Mark next to it. Then I removed all the usb devices, r...
0 
W2Kexplorer annoyances, h...
