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Desktop + Icons unavailable

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Name: dikdiputs
Date: February 7, 2004 at 13:18:39 Pacific
OS: Windows 2000 Pro
CPU/Ram: 512 meg DDR
Comment:

Hello,

So yeah, after I fixed my previous cpu hogging problem this comes it, it just never ends. I noticed my cpu usage was sitting at 100% constantly so I shut down the computer and restart it only to find that the task bar and desktop wouldn't load.

Now, I've looked through the forums done what was asked before but to no luck. I scanned with norton and found a trojan here and there, rid myself of it, deleted the spyware using ad-aware, did an undo with the RegClean utility I used yesterday but to no luck. Thanks for your time.



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Response Number 1
Name: dikdiputs
Date: February 7, 2004 at 13:23:00 Pacific
Reply:

Oops, forgot to mention a few things, like the many other victims, I can bring up the task manager with CTRL + ALT + DEL and open explorer. I also tried to open C: in the task manager as another person did but no luck. Thanks again


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Response Number 2
Name: Jennifer SUMN
Date: February 7, 2004 at 13:48:23 Pacific
Reply:

You said you're able to open Task Manager. What processes seem to be using the most memory?


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Response Number 3
Name: seawatch
Date: February 7, 2004 at 14:54:41 Pacific
Reply:

Run one of the tools available for the KLEZ virus from the Safe Mode.

Larry


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Response Number 4
Name: dikdiputs
Date: February 7, 2004 at 15:03:10 Pacific
Reply:

IEXPLORE.EXE 14,644k
msnmsgr.exe 16,136k

I'll try to scan for the klez virus


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Response Number 5
Name: dikdiputs
Date: February 7, 2004 at 15:57:53 Pacific
Reply:

klez viruses found, but didn't solve the desktop problem still :(


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Response Number 6
Name: dikdiputs
Date: February 7, 2004 at 17:46:01 Pacific
Reply:

To make matters worse, my hard drive space is being eaten up... 13 gigs went to 80 megs. I dont know if they're related or not, all I know is that my computer has a problem and I have some projects to finish by today so I'm vulnerable to every virus possible, sigh what a day.


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Response Number 7
Name: seawatch
Date: February 7, 2004 at 18:21:10 Pacific
Reply:

You have another virus. Now it sounds like the Nimda virus.

Get a removal tool for that also and then get some regular protection.

Larry


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Response Number 8
Name: dikdiputs
Date: February 7, 2004 at 20:48:18 Pacific
Reply:

I do have regular protection, a router firewall, norton with latest definitions. But norton cant load its auto protect when my start menu isn't loading, I also scanned and didn't find the nimda virus but it might be the nimda.E?


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Response Number 9
Name: seawatch
Date: February 8, 2004 at 06:03:16 Pacific
Reply:

Could be.

Two places where you can get really good specific removal tools are: www.symantec.com

And www.bitdefender.com.

They have tools that will find things that the normal virus programs miss. Can't hurt and it's good to have extra tools just in case.

Larry


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Response Number 10
Name: dikdiputs
Date: February 12, 2004 at 21:22:38 Pacific
Reply:

Well, I didn't fix it in the end, just reformated. Thanks anyways


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Response Number 11
Name: seawatch
Date: February 13, 2004 at 06:27:13 Pacific
Reply:

Sorry it was such a pain.

Keep in touch.


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High CPU usage 100% CPU usage



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