Hi I really would like to get some help with what seems to be a common problem with lots of different solutions which are bespoke to the computer with the problem. CPU is running at 100% - it actually peaks at 100% for about 15 secs then drops to 0% for about 15 secs then cycles through again and on and on etc. Did a Hijack this scan and have posted below the result. Noticed total slowdown and my Norton Security closed down - have removed Internet security (and NAV) using the registry tools from Symantec as well but still not a success - help would be much appreciated: Logfile of HijackThis v1.97.7 Scan saved at 23:12:23, on 18/03/2004 Platform: Windows 2000 SP2 (WinNT 5.00.2195) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\svchost.exe C:\WINNT\system32\spoolsv.exe C:\WINNT\System32\smss32.exe C:\WINNT\system32\crypserv.exe C:\WINNT\System32\svchost.exe C:\PROGRA~1\Symantec\NORTON~1\GHOSTS~2.exe C:\PROGRA~1\Iomega\System32\AppServices.exe C:\WINNT\System32\ofps.exe C:\WINNT\System32\dlll32.exe.exe C:\WINNT\system32\regsvc.exe C:\WINNT\system32\MSTask.exe C:\WINNT\system32\stisvc.exe C:\WINNT\System32\TSIRCSRV.exe C:\WINNT\TSI32\tsircusr.exe C:\WINNT\System32\WFXSVC.exe C:\WINNT\Explorer.exe C:\WINNT\System32\WBEM\WinMgmt.exe C:\Program Files\Symantec\WinFax\WFXMOD32.exe C:\WINNT\System32\mspmspsv.exe C:\WINNT\system32\svchost.exe C:\Program Files\Iomega\AutoDisk\ADService.exe C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe C:\PROGRA~1\COMMON~1\ADAPTE~1\CreateCD\CREATE~1.exe C:\WINNT\System32\wfxsnt40.exe C:\PROGRA~1\VISION~2\ONETOU~2.exe C:\Program Files\Visioneer\PaperPort\pptd40nt.exe C:\Program Files\Iomega\AutoDisk\ADUserMon.exe C:\Program Files\Iomega\DriveIcons\ImgIcon.exe C:\Program Files\Common Files\LapLink\Scheduler\LLSCHED.exe C:\Program Files\Trust\305KS WIRELESS OPTICAL DESKSET\KbdAp32A.exe C:\Program Files\Trust\305KS WIRELESS OPTICAL DESKSET\lwbwheel.exe C:\Program Files\Iomega\Iomega Automatic Backup\ibackup.exe C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe C:\Program Files\Common Files\LapLink\Scheduler\LLSCHENG.exe C:\WINNT\System32\internat.exe C:\MemzipP\Memzip\MEMZIPR.exe C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe C:\Program Files\Royal Mail\SmartStamp\BINARY\STRAY.exe C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe C:\WINNT\DvzCommon\DvzMsgr.exe C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe C:\Program Files\Palm\HOTSYNC.exe H:\Office\OSA.exe C:\Program Files\Webshots\WebshotsTray.exe C:\Program Files\WIDCOMM\Bluetooth Software\BTStackServer.exe C:\Program Files\Outlook Express\msimn.exe C:\Program Files\Internet Explorer\IEXPLORE.exe G:\Downloads\New Folder (2)\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.virgin.net R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BTopenworld R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/ R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.btopenworld.com/ R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) F2 - REG:system.ini: UserInit=C:\WINNT\system32\userinit.exe,C:\WINNT\TSI32\tsircusr.exe O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\common\ycomp5_2_3_0.dll O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: (no name) - {53E10C2C-43B2-4657-BA29-AAE179E7D35C} - (no file) O2 - BHO: (no name) - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP\wsbho2k0.dll O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx O3 - Toolbar: BT Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\common\ycomp5_2_3_0.dll O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing) O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.exe NvQTwk,NvCplDaemon initialize O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [CreateCD50] C:\PROGRA~1\COMMON~1\ADAPTE~1\CreateCD\CREATE~1.exe -r O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe O4 - HKLM\..\Run: [OneTouch Monitor] C:\PROGRA~1\VISION~2\ONETOU~2.exe O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Visioneer\PaperPort\pptd40nt.exe O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Visioneer\PaperPort\IndexSearch.exe O4 - HKLM\..\Run: [ElbyCheckElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART O4 - HKLM\..\Run: [LapLink Scheduler] "C:\Program Files\Common Files\LapLink\Scheduler\LLSCHED.exe" O4 - HKLM\..\Run: [LWBKEYBOARD] C:\Program Files\Trust\305KS WIRELESS OPTICAL DESKSET\KbdAp32A.exe O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Trust\305KS WIRELESS OPTICAL DESKSET\lwbwheel.exe O4 - HKLM\..\Run: [IS CfgWiz] C:\Program Files\Common Files\Symantec Shared\cfgwiz.exe /GUID NIS /CMDLINE "REBOOT" O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe O4 - HKLM\..\Run: [Iomega Automatic Backup 1.0.1] C:\Program Files\Iomega\Iomega Automatic Backup\ibackup.exe O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\\NeroCheck.exe O4 - HKLM\..\Run: [Generic Host Process] C:\WINNT\system32\syshost.exe O4 - HKLM\..\Run: [PCDRealtime] C:\WINNT\realtime.exe O4 - HKLM\..\Run: [Configuration Loader] smss32.exe O4 - HKLM\..\Run: [Windows Configurations] dlll32.exe.exe O4 - HKLM\..\RunServices: [Configuration Loader] smss32.exe O4 - HKLM\..\RunServices: [Windows Configurations] dlll32.exe.exe O4 - HKCU\..\Run: [internat.exe] internat.exe O4 - HKCU\..\Run: [MemoryZipperPlus] C:\MemzipP\Memzip\MEMZIPR.exe O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" O4 - HKCU\..\Run: [Iomega Automatic Backup] C:\Program Files\Iomega\Iomega Automatic Backup\ibackup.exe O4 - HKCU\..\Run: [OLP-Tray] C:\Program Files\Royal Mail\SmartStamp\BINARY\STRAY.exe O4 - Startup: AdsGone.lnk = C:\Program Files\AdsGone\adsgone.exe O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.exe O4 - Startup: Office Startup.lnk = H:\Office\OSA.exe O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: BTTray.lnk = C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe O4 - Global Startup: DataViz Messenger.lnk = C:\WINNT\DvzCommon\DvzMsgr.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.exe O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O8 - Extra context menu item: Customize Menu &4 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html O8 - Extra context menu item: Fill Forms &] - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html O8 - Extra context menu item: Save Forms &[ - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html O9 - Extra button: Fill Forms (HKLM) O9 - Extra 'Tools' menuitem: Fill Forms &] (HKLM) O9 - Extra button: Save (HKLM) O9 - Extra 'Tools' menuitem: Save Forms &[ (HKLM) O9 - Extra button: BT Yahoo! Sidebar (HKLM) O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar (HKLM) O9 - Extra button: RoboForm (HKLM) O9 - Extra 'Tools' menuitem: RF Toolbar &2 (HKLM) O9 - Extra button: Related (HKLM) O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM) O9 - Extra button: AdsGone (HKLM) O9 - Extra 'Tools' menuitem: &AdsGone Settings (HKLM) O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://www.virgin.net O16 - DPF: {03C543A1-C090-418F-A1D0-FB96380D601D} (preload control) - http://216.82.66.200/build/preload.cab O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://www.isotrak.co.uk/CFIDE/classes/CFJava.cab O16 - DPF: {164B406B-0FD6-4E7F-BA7E-64D227D4CA37} (dnlplayer Class) - http://www.digitalwebbooks.com/reader/dbplugin.cab O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.142/code/PWActiveXImgCtl.CAB O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37665.2110185185 O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll O16 - DPF: {A762E064-A885-40E4-AC10-671BB62DC2B2} (OFMailHTMLCtl Class) - http://www.eomniform.com/OF5/nsplugins/OFMailX.cab O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} - http://dload.ipbill.com/del/loader.cab O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://download.yahoo.com/dl/installs/yab_af.cab O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.communities.msn.com/controls/PhotoUC/MsnPUpld.cab O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.btopenworld.com/templates/btwebcontrol.cab O16 - DPF: {F5192746-22D6-41BD-9D2D-1E75D14FBD3C} (ddm_download.ddm_control) - http://216.65.38.226/crack.CAB O17 - HKLM\System\CCS\Services\Tcpip\..\{DD866BE9-5BB1-49E5-84D0-57D17E72569D}: NameServer = 213.120.62.97 213.120.62.98