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Constantly reboots at agp440.sys

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Original Message
Name: John
Date: August 8, 2003 at 01:51:39 Pacific
Subject: Constantly reboots at agp440.sys
OS: Windows 2000
CPU/Ram: 400Mhz PII/192MB
Comment:

I just ran into a kind of tough problem to crack, so I thought I would post it here for all those who have the problem in the future. The problem was that the computer kept rebooting right before it would normally display the Windows 2000 splash screen, even when you choose safe mode. The last thing I would see when starting in safemode was that it was trying to load agp440.sys then it just reboots in an endless loop.

I had this problem on a Dell OptiPlex GX1. I had to update the FlashBIOS to A10 (it was at A02). Windows 2000 is particular about the BIOS according to Microsoft. Even if you don't have a Dell, updating the BIOS may be a good idea, although, I would try the tip below first.

The problem persisted until I found a Dell Knowledgebase article which said that if ACPI is set to OFF in the BIOS, the problem would occur (recurring reboots during boot up).

See Dell FAQ - Document Number:
FA1036649

http://premiersupport.dell.com/us/en/kb/document.asp?nav=Knowledge_Base&DN=FA1036649

Good luck!

John
http://www.lisatilton.com/john



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Response Number 1
Name: seawatch
Date: August 8, 2003 at 07:45:45 Pacific
Subject: Constantly reboots at agp440.sys
Reply: (edit)

Thanks, John.

Would have never of thought to look at the ACPI.

Larry


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Response Number 2
Name: gemma101
Date: August 12, 2003 at 01:06:00 Pacific
Subject: Constantly reboots at agp440.sys
Reply: (edit)

Hi John, I have this problem with a Sony Viao so I can't access that URL from Dell. Do you know of any other websites which can help me with this problem??

Thanks, Gem



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