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comp reboots and tools say no worm

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Name: bobdam
Date: August 15, 2003 at 06:37:38 Pacific
OS: win 2K pro
CPU/Ram: athlon xp 1700/512mb pc35
Comment:

My computer reboots and I tried all the patches from Microsoft and also the worm removal tools from symantec. It came up that I don't have the worm, but my computer keeps rebooting. I went to the task manager and I don't see msblast there.

Please help.

Bob.D.



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Response Number 1
Name: Syberwired
Date: August 15, 2003 at 08:49:41 Pacific
Reply:

First off, does a window come up and tell you that you have 1 minute before shutdown or does the computer just reboot each time you log in?

If it is the first problem, then open a dos prompt as soon as you see the window and type "shutdown -a". Ths will kill the reboot process. Then look into your processes to see if the msblast is there, or the %windows%system% directory.


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Response Number 2
Name: bobdam
Date: August 15, 2003 at 09:04:07 Pacific
Reply:

no, a window never comes up. It just happens as if I pushed the reset button.


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Response Number 3
Name: momentarydogma
Date: August 15, 2003 at 09:46:38 Pacific
Reply:

The same thing is still happening to me (on Windows 2000). It doesn't just reboot at random, only when I run a program by clicking on an icon. If I use the start menu or anything else to run a program, everything is fine. It should also be noted that this doesn't happen all the time-- it is seemingly random and is always preceeded by the inability to drag icons, use the search tool, or cut and paste. None of the worm removal tools or virus scanners come up with anything whatsoever. Can anyone help?


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Response Number 4
Name: John Davis
Date: August 15, 2003 at 12:38:36 Pacific
Reply:

I had the exact same thing the computer would reboot like I was resetting it. What I did to fix it was SAFE boot and then went to Add/remove programs and uninstalled the Service Pack 4. Works fine now.
John Davis


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Response Number 5
Name: bobdam
Date: August 15, 2003 at 17:27:57 Pacific
Reply:

I will have to try that. I disconnected my router from the computer that is being retarded and it didn't reboot, so I am thinking it has to do with the internet connection. Then when I plugged it in, it happened. Also, what are the svchost.exe, I had like 4 of these and couldn't shut them down. I wanted to see what they are responsible for. Also, I got the zone alarm firewall and it bounces up a win32 to act like a server, I have tried differnet things with these, allowing it and sometimes not allowing it. one of these came up with a port 135, so I new something was weird.

What's wierd, is I have all windows updates, and nortons, and it is still doing it. I built this computer about three weeks ago and it was fine until about a week ago.

Peace:D


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Response Number 6
Name: 103ace
Date: August 15, 2003 at 22:26:15 Pacific
Reply:

wow, it's nice to know someone else is going through crap like I am- I have zone alarm pro and thought I've blocked all the worm's ports in my firewall- TCP 135, 139, 4444 and UDP 69. I also have norton antivirus, upgraded to sp4 a few times, ran the windows KB823980 security patch a few times, and gone through my registry manually deleting anything with a "msblast.exe," "blast.exe" or "lovsan" tag on it. I don't have any issues relating to hanging or random forced reboots, but still my internet connection is stupid sluggish. bobdam are you getting the "Object 80000dd" or whatever they are coming up about 7 or 8 times in your program control list in zone alarm? I'll have to unplug my cable modem and see if going into safe mode and uninstalling sp4, or reinstalling sp1 and installing sp3 does anything...yeah the physical traces of msblast.exe are gone according to viruscans and searches of files and searches of my registry- damn this sucks, just glad I have machines at work to use. I'm thinking a mac G4 or G5 may be a great future option.


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Response Number 7
Name: bobdam
Date: August 15, 2003 at 22:31:41 Pacific
Reply:

I am not getting anything in the zone alarm, but this wants to access the internet. And I would get some proggies generating errors once in a while and the microsoft send error report here and there. Those are the only errors I get..lol. And of course the reboot thing.


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Response Number 8
Name: 103ace
Date: August 15, 2003 at 23:57:44 Pacific
Reply:

bobdam, try this- you should physically disconnect your line running to your cable modem or dsl modem or phone line from your machine- it's desribed in this microsoft page, you've probably seen it already-http://www.microsoft.com/security/incident/blast.asp


here's something interesting I found on sp4- looks like the MS03-26 patch doesn't work when you install sp4 first:
http://www.microsoft.com/windows2000/downloads/servicepacks/sp4/default.asp#getsp4

In other words, you can't use sp4 to install the MS03-26 security update- what a pain, other people have probably been saying that and I wasn't reading close enough.

Maybe installing sp3 instead will work better for you bobdam, maybe it would work for me too. I'm at work right now and won't be home for a while to try this on my home machine... after getting SP3, run the MS03-26 patch, the symantec msblast scanner, probably your norton antivirus scan, check your taskbar for msblast.exe and check your registry for msblast or blast lines.
yah, a pain.



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Response Number 9
Name: momentarydogma
Date: August 16, 2003 at 10:56:09 Pacific
Reply:

bob and ace-- I'm having the EXACT same problems as both of you are. No trace of the virus, but my net connection is almost at a standstill, however, I can easily connect to hotmail (any idea why?) and I can still use ftp, irc and kazaa with no slow-down. I also seem to have lost my administrator priveliges (I am logged in as an admin, I just can't change any of the network settings that require you to be an admin). Also, whenever I use the task manager (usually in an attempt to kill one of the many instances of svchost.exe), my computer reboots as soon as I try to run a program after doing so. If anyone reading this has any suggestions or was able to fix these problems, please post!


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Response Number 10
Name: bobdam
Date: August 16, 2003 at 14:51:38 Pacific
Reply:

I am removing sp4 and going to try to scan, then install the patch and then see if that works.


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Response Number 11
Name: Ace
Date: August 30, 2003 at 23:16:44 Pacific
Reply:

darndest thing..if you install the patch BEFORE removing the virus it doesn't happen. seems that the network practicaly atacks the unpatched PC I used as a guini pig.


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