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CD-RW not recognized
Name: ssoftwar Date: December 26, 2006 at 18:14:39 Pacific OS: win2000 Pro CPU/Ram: PIII/128MB Product: ibm 300gl
Comment:
My HP CD Writer Plus is no longer recognized. I disconnected the cable to try out a hard drive that was not working. Now the system will not recognize the CD RW. The bios says there is no device installed on the second IDE and the device is not listed in the device manager or recognized by the add hardware wizard.
Name: OtheHill Date: December 27, 2006 at 09:37:17 Pacific
Reply:
Try the writer on the Primary IDE channel. It is possible that the Secondary channel is not working. Is the writer jumpered correctly? Is the Second IDE channel enaabled in the BIOS? Was it working before trying the defective HD?
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Response Number 2
Name: malinda Date: December 27, 2006 at 12:33:17 Pacific
Reply:
Hi
Possible probles: ----------------- may be IDE does not work or ribon cable does not work properly. ------------------- Troubleshooting ------------------- -try to change put it in primary and check if it working.
Malinda Ramadhani Satcom Network Africa Ltd, Technical support
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Response Number 3
Name: ssoftwar Date: December 27, 2006 at 12:51:42 Pacific
Reply:
The CD was working before I tried to connect the hard drive. The BIOS does not show anything installed on the secondary IDE channel and I cannot find any place to tell it to install a CD. I tried hooking the CD up to the primary cable and the BIOS did recognize it but it would not boot from the CD.
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Response Number 4
Name: OtheHill Date: December 27, 2006 at 13:25:37 Pacific
Reply:
If the Secondary channel enabled then you may have fried it when connecting a bad Harddrive. Look in Device Manager to see if both channels are identified and are working properly. Look under hard disk controllers.
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