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cd drive woes

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Name: Savak
Date: November 20, 2003 at 01:26:52 Pacific
OS: WIndows 2000 Prof
CPU/Ram: amd 2400/256mb
Comment:

I'm having extreme trouble with Windows 2000 Prof and Cd Rom drivers. My system has an HP 9500i writer and Acer 52Max cd-rom. Both are identified by Bios and the Device Manager but ... the icons in the Device manager have the yellow exclaimation mark for both drives. Both properties show the same drivers but "windows cannnot load" them "Code 31". I have reinstalled the drivers, looked at the Windows Update site to no avail.

What can I do?

I installed another copy of 2000 Prof in another directory and all worked ok from that boot, but I do not want to install it over my exisiting setup du to multiple users. And I don't want to loose my dial up settings etc. (Or can I do this and still keep my dial up settings?"

I'm not an expert at WIndows at all so any help would be greatly appreciated.



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Response Number 1
Name: john
Date: November 20, 2003 at 04:10:37 Pacific
Reply:

Hi,
have you tried to delete the devices in the device manager?

Then run the add new hardware wizard.

Try it if you haven't, this worked for me a couple of times already.

Good Luck


0

Response Number 2
Name: sparqmark
Date: November 24, 2003 at 16:29:34 Pacific
Reply:

I think that this is simple...

Goto device manager and delete all CD-Rom Drives...

Install INF for Intel or VIA chipset... look under control panel in device manager and then under system devices... look for VIA or INTEL

If it is intel then go to www.intel.com and find the INF chipset driver for your chip series ie. 865 would be the hyperthread series. Intel also has a utility you can download that will give you your chipset specifics.
If your board is VIA based... goto www.viatech.com and instll the hyperion 4in1 drivers.

Once you have accomplished one of the above... Check your DirectX version and install it again or just install the newest one. download.microsoft.com Your current DirectX version may be found by Clicking Start - Accessories - System Tools - System Information. Click the Tools menu and select DirectX Diagnostic Tool. You will see the DirectX version toward the bottom and in the middle.

Reboot when DirectX is finished installing.

This should Fix your issue!

Best of luck

SparqMark
visit www.waffleonline.com


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