Can't detect Modem

Hewlett-packard / 4455
March 2, 2010 at 09:38:42
Specs: Windows XP
Have an old HP 4455 that was running Win 98, upgraded to Win 2000 professional. No longer have modem? took to Computer store, told me it was out of date, might as well trash machine? True or not?

See More: Cant detect Modem

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#1
March 2, 2010 at 15:57:03
you should be able to choose and install the generic modem driver for the modem.

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#2
March 2, 2010 at 20:23:44
That thing should have a rockwell riptide modem.

http://h10025.www1.hp.com/ewfrf/wc/...

If so, you only need W2K drivers for that modem...and here they are.

http://h10025.www1.hp.com/ewfrf/wc/...

Skip


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#3
March 3, 2010 at 02:20:04
>>>"told me it was out of date, might as well trash machine? True or not?<<<

May be out of date for them, but if it suits your needs then it isn't. Remember, "out-of-date" is a relative term. I've got 386's that still fulfill a need.


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Related Solutions

#4
March 3, 2010 at 06:24:50
Okay, since we can't detect modem, how do we go on line to get this....
can we use another computer and download to a floppy or flash?

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#5
March 3, 2010 at 12:50:08
Sure. To go even further, download everything hp has available to burn on a cd...you never know when that information will disappear from hp support.

That machine was made for Win98 and as they say on the hp support site, W2K is not supported. That however, doesn't mean drivers you need don't exist somewhere. I move a lot of old machines from Win9x to W2K or set 'em up to dual boot Win98Se and Widows 2000; drivers are usually available for both OS's from the manufacturers but sometimes I have to dig deeper to find working drivers.

As I recall, simply installing the Rockwell Riptide drivers will get your modem up and running. I still have one in the garage and it installed just fine in an old Dell PII/400 machine I had set up to dual boot 98Se and W2K.

Let us know if you have any problems.

Skip


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#6
March 5, 2010 at 07:29:36
Please understand that I am computer ignorant. I will have to do download on my computer here at work, can you guide me on how I do that with out it downloading on to my computer here?

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#7
March 5, 2010 at 14:50:48
Here's the file you need; it'll easily fit on a floppy disk.

http://h10025.www1.hp.com/ewfrf/wc/...

Download the file at work and copy it to a floppy. You do have floppy drives at work? Alternative is to burn the file to cd if you have access to a cd burner or to a usb thumb drive.

Then, take the file home and since it's an .exe file, you should only need to double click on it to start the driver installation.

Skip


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#8
March 6, 2010 at 09:19:54
While I have no doubt Skip is directing you to the proper driver, did you try what wanderer suggested in response # 1?

Open Control Panel, click 'Phone & Modem Options' then click the Modems tab. Is anything listed? If not, click Add:

http://howto.pilot-link.org/ppp/dc....


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#9
March 6, 2010 at 17:48:38
Yeah, that should work too.

Last time I stuck a Riptide modem into W2K, windows yelled at me looking for modem, fax, and some audio drivers. The modem driver package fixed all that. I imagine doing it all manually would be a PITA.

Skip


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#10
March 8, 2010 at 08:12:21
Okay, we couldn't get it to work.....when we ran floppy, it downloaded to c:windows"riptide
this is really getting too complicated.....since we have the recovery disc for the ole hp, can we wipe clean and start again, we tried this before we did the win 2000 update and kept getting script errors....suggestions

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#11
March 9, 2010 at 06:06:17
I really appreciate all of your help so far....I'm not sure if W2K is going to work on this PC....it is really slow....as I stated earlier, I had reloaded W98 from the recovery disc....it loaded all the drivers. The only problem was every page I tried to open, I got "script error"...I was told it was because W98 was no longer supported (although just 1 month earlier I could move around just fine). Now that is how I got to W2K.....I would gladly go back to W98 if I could get rid of the "script error" & get all the updates....thanks again for being patient with me.

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