can not log in

May 1, 2014 at 16:55:14
Specs: Windows 7
i know my user id and can't remember my pw.
i don't know the answer to my 2nd security question. can't get help from yahoo. been on the phone for at least half an hour. can you help?

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May 2, 2014 at 00:22:23
We cannot help with any password-related problem, or any problem related to security questions. Definitely not.

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May 3, 2014 at 07:39:10
If you have an issue with Yahoo, then they are the only ones that can help you. We couldn't even if we wanted to.

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May 16, 2014 at 16:53:25
Tip for the future:
When you are posting about a computer that is different to your spec then best mention that in your first post. We get many things posted on the wrong forum so we can't just go by where it appears.

Always pop back and let us know the outcome - thanks

message edited by Derek

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