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Can not detect HDD during Windows 2000 setup with Promise Ultra100

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Name: blue
Date: November 2, 2000 at 07:40:27 Pacific
Comment:

I have a problem to install Windows 2000 on a Promise Ultra100 HDD (IBM, 30GB).

If I install from CD-ROM, it told me that no HDD is detected on my computer.

If I install from HDD, error "Inaccessible_Boot_Device" will occur.

I have press "F6" during hardware inspection and got the Ultra100 setup disk for Windows 2000. But Windows 2000 seems can not detect HDD on Promise Ultra100 control card.

My computer config is:
- Asus A7V + bios 1004C
- Duron 600
- 128MB RAM
- IBM 30 GB HDD (3 partiton, 6G+12G+12G) on Promise Ultra100 control card
- Windows 98 SE installed

Could anyone can help on this?

Thanks



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Response Number 1
Name: lm-s
Date: November 2, 2000 at 08:16:08 Pacific
Reply:

Just a thought... is there a patch required from Promise for your HDD Controller to accomodate W2K???


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Response Number 2
Name: Tarn
Date: November 2, 2000 at 08:47:26 Pacific
Reply:

Just a thought too. If installing from the Harddrive, make sure to set an active partition. If you have many partitions on your HDD, make sure the, according to microsoft, "system" partition is the one active partition. Use FDISK and choice (2) to activate the choosen partition.

Otherwise i recommand making the 4 bootdisks from the CD. Good luck


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Response Number 3
Name: concentriq
Date: November 2, 2000 at 11:32:58 Pacific
Reply:

I have the similar setup:
Asus P2B, Promise ultra 100 and IBM 307030 (2 partition, 7GB + 23GB), and I too had some trouble getting it to work at first. Possible problems:
1. What I didn't realize, is that the controller on the MB has higher priority than Ultra 100 controller card. If you go in bios, and remove your IBM HDD from the list on MB's controller, Promise should find the drive on its own. (You are telling your system to look for a drive where it is not plugged in to).
2. After looking around, I found that in some instances if you are installing the drive with OS preinstalled on it, Promise might give you some errors, and you'll have to modify your MBR, which in most cases is more of pain in the ass than what its worth. If first doesn't work, try reinstalling w2k on fresh HD hooked up to promise.

Afterthought: Benchmarking my system before and after installing Promise Ultra 100 did not give as much of performance increase as I expected. Apparently, as most people say, it makes sence to use U100 as raid controllers, not a single drive.

Hope this helped
email me if you can't get it to work


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Response Number 4
Name: Matt
Date: November 2, 2000 at 12:04:13 Pacific
Reply:

The Asus A7V Motherboard Bios does not reconize the HDD until it searches the Ultra ATA Bus. The Easyest solutions is disconnect the Ultra Cable from the MB and HDD and Install a Standard Cable between the IDE Bus and the HDD. (this is only for the installation). After the Install you can return to the original setting after installing the appropriate (Promise) Drivers on the workstation.


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Response Number 5
Name: Charles
Date: November 10, 2000 at 02:12:25 Pacific
Reply:

disconnect the HD from the promise controllor and connect it to your MB controllor and do the install. After you complete the install re-connect it to your DMA 100 controllor all will be well. I had this problem with a DMA 66 controllor and this was my work around.


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Response Number 6
Name: Ramsalt
Date: November 24, 2000 at 14:42:53 Pacific
Reply:

I have the same problem, did you solve your problem, and if so: how?

Thanks


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Response Number 7
Name: Dreams
Date: December 21, 2000 at 08:37:31 Pacific
Reply:

I have the same problem on a Asus A7V MB, AMD Thunderbird 800 CPU and an IBM ATA/100 harddisk of 30GB.
I tried telling win2000 setup to look for the drivers on a floppy, but it returned errors, saying that there was something bad on line 1211 in ..../oemdisk.c or something. (I'll try to get the exact error msg and get back here).

I now have downloaded the lastest drivers from both Asus and Promise, and will try it one last time. If it doesn't work, I'll try the solution some of you have pointed out (changing controllers on the MB).

Dreams.


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Response Number 8
Name: jeff
Date: December 30, 2000 at 06:50:09 Pacific
Reply:

The easiest way I found around this was to boot from the windows 2000 cd, and proceed to the point where it asks you if you have any drivers for other SCSI controllers. I stopped the install there, put in the floppy with the Promise controller drivers and essentially called that a SCSI controller(even though it isn't). The install found those drivers and went on fine from there.

My system: Asus A7V, 256Mb RAM, Maxtor 30GB 7200 rpm ATA-100 hard drive, blah, blah, blah.


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Response Number 9
Name: outastep
Date: January 9, 2001 at 21:56:35 Pacific
Reply:

I just finished building a system from scratch containing ASUS A7V motherboard, AMD Athlon 1100 MHz processor, IBM GXP75 30GB ATA/100 drive, and so on.

There is one way to install Windows 2k from scratch, and use the ATA/100 Promise controller.

Connect the hard drive to the ASUS onboard standard IDE primary controller, install Win2k, load the Promise Ultra 100 driver within Win2k, from the ASUS provided CD (promise.com's "latest" driver does not work - now), shut down machine, switch the ATA/100 drive back to the Promise ATA/100 controller, re-start Win2k. All will be well.

Good luck!


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Response Number 10
Name: the dude
Date: January 17, 2001 at 11:45:01 Pacific
Reply:

hi!!!

nonononono!!!!

all u have to do is to copy the Promis Drivers on a floppydisk.
then press the f6 key at the beginning of the setupprocess from win2k.

after u had inserted the 2nd installdisk the setupprocess will ask u to insert the driverdisk. do it and install the promisdirver for win2k.

thats it!!!

its all!!

life sucks!!!


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Response Number 11
Name: Peter
Date: January 17, 2001 at 21:41:57 Pacific
Reply:

what second install disk? I put the driver on one floppy. I get the same error when I try to install as Dreams, the exact error message is:

"File \Win2000\Ultra.sys caused an unexpected error (18) at line 1211 in D:\nt\private\ntos\boot\setup\oemdisk.c."



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Response Number 12
Name: the dude
Date: January 18, 2001 at 07:35:51 Pacific
Reply:

1. new installation
2. u have 4 installdisks + one disk with exactly the same files (promisedriver)that u have when u download them from the internet (4 folders + some files)
3. put the 1st disk in and start your computer
4. after the 1. blue screen appears press f6. but u have to be quick
5. after a couple of minutes the installroutine will ask u if u want to install a new SCSI-driver.
6. press Z key and install the promise driver from the disk.

thats it!

i did it this way and my computer works with win2k.

i'm sorry but i dont know what your problem is??

good luck!

=the dude


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Response Number 13
Name: Bud
Date: January 23, 2001 at 20:41:00 Pacific
Reply:

Copy the entire contents of the promise/Win2000 folder onto a floppy disk.
When windows 2000 install asks if you are running a SCSI or RAID press F6. Insert the disk you just created with the promise win2000 drives and your done. Asus should have provided the disk with the mobo.


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Response Number 14
Name: iBuild
Date: January 27, 2001 at 00:44:32 Pacific
Reply:

You also need to copy the TXTSETUP.OEM file from /promise directory to your floppy.

But i ended up getting the same error message as Peter with my A7V rev 1004D, Maxtor 20GB ATA100.

Guess I'll just hook it up to standard IDE for now.

"File \Win2000\Ultra.sys caused an unexpected error (18) at line 1211 in D:\nt\private\ntos\boot\setup\oemdisk.c."



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Response Number 15
Name: Ruben
Date: March 9, 2001 at 05:50:34 Pacific
Reply:

This error

"File \Win2000\Ultra.sys caused an unexpected error (18) at line 1211 in D:\nt\private\ntos\boot\setup\oemdisk.c."

is resolved by copying the "Win2000" subdirectory to the root of the floppy...the answer is in the error message "\Win2000\Ultra.sys"



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