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Can get IP, but no Internet sites

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Name: goatjc
Date: March 3, 2004 at 21:48:55 Pacific
OS: sp2?
CPU/Ram: Pent III 128
Comment:

I can get an IP address, ping the dns and other places, but I cannot get anything internet related. This includes AIM, IE, Party Poker etc. I'm thinking it might be a winsock or something. Prior to it working, I deleted like 5 viruses from the registry (sCvhost, svchos1, explores etc) and from the windows directory. Most of them were blaster, agobot, nachi, etc.



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Response Number 1
Name: Tonto
Date: March 4, 2004 at 01:50:55 Pacific
Reply:

If you did all those deletions then you most probably corrupted some files and entries in the registry. Go to Start, run, type sfc /scannow ,click OK. Insert your W2K CD. The program will check for corrupted files and reinstall them. Unfortunately it does not provide a report. If that does not work then try repair using the Win2K CD. You will need to change the booting order of your computer. When you start up your computer, press the Delete key (sometimes it is F2 or F5) and a BIOS screen will appear. There you will be able to change the booting sequence to CDROM being first. Save and reboot. Watch closely as "Boot from CDROM" will come up quickly and allow you no more than 5 seconds to "Hit the key to Boot from CDROM". When you hit a key it will boot from the Win2k CD. The CD will load files which takes a minute or two. Then, choices appear as Install, Repair etc. Choose Repair. It will ask you for Manual or Fast. Try the fast one 1st and if that doesn't work try the 2nd one. 2nd one,,,Reboot with win2k cd select install it will ask you if you want to try to repair the win2k you have on the machine select YES....Note: It will NOT overwrite you data files just put down new OS systems files.. When it is finished, while rebooting, change the sequence back to the original one, save and proceed. It should work.


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Response Number 2
Name: Deputy DooDah
Date: March 4, 2004 at 10:01:21 Pacific
Reply:

If you can get out to the internet using IP addresses but not names, it means you're not using any DNS servers.
DNS servers equate names with IP addresses and direct you where you want to go.

Open up your network properties window, select TCP/IP properties, and manually input your DNS server addresses. If you're using DHCP, you should be getting this automatically from the DHCP server, but I've seen this not work from time to time.

I think Tonto is on-track with why you lost this in the first place - accidental deletion - but this will fix this problem.

Also, the DNS servers use static IP addresses, so you don't have to worry about the numbers changing.


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Response Number 3
Name: Eric12345
Date: March 4, 2004 at 11:06:35 Pacific
Reply:

turn everything off and then 1 by 1 turn everything back on. Turn things on in this order.
First Cable Modem
2nd: router (If you have one)
3rd: computer


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Response Number 4
Name: goatjc
Date: March 4, 2004 at 14:21:18 Pacific
Reply:

Uninstalled TCP/IP, deleted winsocks, rebooted, reinstalled TCP/IP, still same problem. When I sign on to AIM, get an error message, IE wont bring up webpages, etc. Used registry mechanic, still nothing. . .any other suggestions b/c I dont have the 2000 cd on me.


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Response Number 5
Name: rick
Date: March 4, 2004 at 15:14:58 Pacific
Reply:

at command prompt type ipconfig /all

look for your dns servers, enter a known good dns server in your tcp/ip properties for the nic.


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