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can boot in safe mode

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Original Message
Name: carlito
Date: October 17, 2002 at 16:39:35 Pacific
Subject: can boot in safe mode
OS: 2000
CPU/Ram: 128
Comment:

I have a dell computer and I installed an Mcafee update now my computer it starts but few seconds the computer goes to a blue screen tells me to boot in safe mode and unisntall any new software that I had intalled so I boot to safe mode but when a window with a warning that I am in safe mode the computer freezes and I can not do anything any suggestions.

Thanks


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Response Number 1
Name: Grasshopper
Date: October 17, 2002 at 17:38:16 Pacific
Subject: can boot in safe mode
Reply: (edit)

When you get to the screen that allows you to choose safe mode, choose the option command promp only. At the prompt, type scanreg*space*\restore. This will give you the option to restore your machine to 5 days ago. Choose a date when the machine worked and choose restore.


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Response Number 2
Name: carlito
Date: October 17, 2002 at 19:43:47 Pacific
Subject: can boot in safe mode
Reply: (edit)

sorry I forgot to tell you that I have windows 2000 installed in this box.
sorry but I don't this works in windows 2k.
does it? it did not work for me.


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Response Number 3
Name: Used to work for Del
Date: October 17, 2002 at 20:40:30 Pacific
Subject: can boot in safe mode
Reply: (edit)

You could boot into the recovery console and kill the offending service. Or you can perform a parallel install of the OS to get back into your system. Or you can call Dell, but all that they will tell you is to run fdisk and then reinstall everything.


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Response Number 4
Name: Ed
Date: October 17, 2002 at 20:57:54 Pacific
Subject: can boot in safe mode
Reply: (edit)

Have you tried booting to the last know good option instead of safe mode?


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Response Number 5
Name: carlito
Date: October 18, 2002 at 08:28:43 Pacific
Subject: can boot in safe mode
Reply: (edit)

yeah the last know good optiond did not work so I have to try the recovery console is this done by booting the pc with the win2k cd correct?


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Response Number 6
Name: carlito
Date: October 18, 2002 at 09:44:12 Pacific
Subject: can boot in safe mode
Reply: (edit)

Hey guys,
I use the recovery console and disable the Mcaffee Vshield and it's booting fine, thanks for your help.


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