Connor CTT8001-A tape drive activates when a tape is inserted. After that brief flurry nothing I've tried gets NTbackup to build a catalogue from the QUIC-80 tape from the safe deposit box. Backup shows, "File, miniQIC, Travan in the Drive pane but right clicks don't trigger a "catalogue file ... " response, except for "File", not miniQIC or Travan. Right pane has "No entries found" for "Travan" and "miniQIC", but many entries for "File". MS Knowledge Base has many KB's but none appear to fit. 3rd party software, "UltraBac" responds that "no tape is in the drive". Hardware Mgr says driver is OK and sys is operational. Driver qic157.sys was installed by W2K automatically on discovering the drive. liam

You don't mention what was used to create the backup. W2k Ntbackup can ONLY read W2k backups. It can not read a backup done with NT. Though I did read somewhere where nt4 ntbackup was copied to the w2k server and they were able to read the tape. Backup the w2k version of the file for restore.

The backup was made under W2K. Thank you for responding liam

I can't tell you the number of problems I've had with tapes. I never back up to them anymore. That said,try another tape and copy one or two large files to the new tape. See if it builds a library from that. If it does, you're tape may have gone bad. If it doesn't your drive is prbably bad. Just because it responds to a tape being put in does not mean it will read it. The heads could be dirty or damaged. Or the tape is. Larry

chuckle time ... I located the box with all the Travan tapes, pulled one out and realized the tape I'd not looked at before shoving into the drive which I was attemtpting to read was a 2120. That's two tape drives back. I agree with the troublesome tapes. I use a CD burner and image files for long term and backup to a networked disk on another computer for dailies. An old file on a tape made shortly before taking the drive out is what I'm looking for. I'll put the drive back in and take it for a spin. Probably will have better luck now.

PS ... Head cleaning no help. System does not see any of the TR4 tapes in the drive. "Media Tools" is grayed out. Bios identifies the drive correctly. Backup test not possible as drive is seen as empty. Fresh out of ideas other than assumption drive is sick.

Out of ideas here, also. Others may be able to help. Some pretty clever folks here. Larry