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Backup Agent for Open Files Warning

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Name: lcl
Date: May 31, 2007 at 00:18:47 Pacific
OS: W2k SBS
CPU/Ram: 512mb
Product: Altos
Comment:

My backup agent for open files version 7 (Arcserve 2000),always displays a warningas below:-
WARNING - the following error(s) are preventing Backup Agent for Open Files from operating correctly.
05/21/07 14:19:17 - Preview data size exceeded.
How can I solve this problem?



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Response Number 1
Name: wanderer
Date: May 31, 2007 at 08:15:52 Pacific
Reply:

Have you gone to arcserve's web site and looked up the issue?

Imagine the power if you knew how to internet search


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Response Number 2
Name: lcl
Date: May 31, 2007 at 18:09:39 Pacific
Reply:

Yes, I have went to Arcserve website and CA website, but there is no solutions for it.


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Response Number 3
Name: wanderer
Date: June 1, 2007 at 10:22:34 Pacific
Reply:

contact their support then. FYI but 512meg memory for SBS is half of what you should have minimum. This maybe your issue; lack of physical memory.

unload all apps on the server and see if you can backup without the message. if so add ram to your server.

Imagine the power if you knew how to internet search


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Response Number 4
Name: philwg
Date: June 6, 2007 at 20:47:15 Pacific
Reply:

Check how much free space is left on the drive that your running the backups on. There needs to be enough to hold a duplicate copy of the files you have setup under your groups/file tab. Hit the Status button and see what the Usage meter says. There is also a setting for minimum free space required.


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