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Arcserve for windows 2000 - Backup

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Original Message
Name: lcl
Date: November 1, 2006 at 20:49:33 Pacific
Subject: Arcserve for windows 2000 - Backup
OS: Win 2000
CPU/Ram: 512mb
Model/Manufacturer: Altos 610
Comment:

I keep receiving this error:

E8601 Failed to connect agent. (AGENT-dbaxchg2, EC=Backup Agent Error -- (85) "Invalid user ID or Password was submitted"

The answer seems obvious but I know I'm using the correct user ID & Password. The backup agent user account is a member of Domain Users, Backup Operators & Administrators with the correct password.

I've uninstalled & reinstalled the the Database/Exchange option in ARCServe 2000; I've repackaged the backup job and reset passwords within ARCServe and now I'm at a loss on what to do next...Any Ideas? Help!

We are running Windows 2000 Server with ARCServe 2000

Thanks in advance for any suggestions!


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Response Number 1
Name: don2006
Date: November 2, 2006 at 17:39:17 Pacific
Subject: Arcserve for windows 2000 - Backup
Reply: (edit)

Try the runas option instead of just starting the program normally.


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