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Add mailbox small business server

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Name: maximusimo
Date: November 5, 2003 at 09:17:59 Pacific
OS: Windows 2000
CPU/Ram: 512MB RAM
Comment:

I have a server running Small Business Server 2000. I have a user who was setup and at the end of the create new user wizard I unchecked the box to automatically create a mailbox for them. I now want to create a mailbox and was wondering if any of you know how I can now do this. Thanks in advance for any help.



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Response Number 1
Name: CompNewb
Date: November 5, 2003 at 13:32:02 Pacific
Reply:

Are you Exchange 2000?


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Response Number 2
Name: maximusimo
Date: November 6, 2003 at 00:40:00 Pacific
Reply:

Yes I have Exchange 2000


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Response Number 3
Name: Rapicio
Date: November 6, 2003 at 12:41:30 Pacific
Reply:

Open "Active directory users and computers" on the exchange server. Right click on the user and select "Exchange Tasks..."

One of them is to add a mailbox.


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Response Number 4
Name: maximusimo
Date: November 7, 2003 at 02:21:28 Pacific
Reply:

OK,

I go into Active Directory Users and Computers and righ click on the username. I go into All tasks - Exchange Tasks and then a wizard appears - 'Welcome to the Exchange Task Wizard'. When I click next I am presented with only 3 options

move mailbox
delete mailbox, and
enable instant messaging

Now this would make it look like the user has a mailbox but when I go into Small Business Server Administrator Console
- Domain (Exchange)
servers
first storage group
mailbox store
mailboxes

there isn't a mailbox for this user but is for all the other users.

Then I go into the users' properties and Exchange General tab. It says under Mailbox Store
server/First Storage Group/Mailbox Store (Server)
and under Alias:
username
Then in the Email Addresses tab:
smtp username@ourdomain.com
though if I try to send email to this address it will go with no errors (as yet)

When I log on as the user and open Outlook to create a profile I just get the message:
"The name could not be matched to a name in the address list".


Should I maybe just delete the account and start afresh of course backing their data up first?


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