"An error occurred during the installation of the device. Access is denied."

I first started getting this error with a PCI video capture card that i was having problems with setting up after i swapped PCI slots thinking it was a conflict or irq conflict for the reason it wouldnt record.
The card is a 'PixelView PV-BT878P+REV 9.F'
I have the latest drivers.

Orginally it was working first time and every time i reinstall windows from a format.
But it wouldnt record (which is why i tried swapping slots, bad idea).

I gave up eventually and uninstalled the card. Today i thought id try again and see if somehow the system over the past couple of months corrected itself (which unfortunetly it hadnt).

I installed the software and drivers, shutdown, reinstalled the card and booted up. I still get the same error...

"An error occurred during the installation of the device. Access is denied."

Ok, i can live without a crappy (brand new) video capture card but things just got worse.

Now my trusty soundcard which has never failed me in all the years ive had it has just started the same thing. Creative SB PCI WDM (SB PCI 128 Riva).

Ok, the soundcard didnt just go like that without a little help from me. I swapped PCI slots just today for the soundcard because i noticed that it was sharing IRQ 9 with the capture card and thought maybe that was the problem, obviously it wasnt the problem because it didnt like being changed to irq 11. Ill swap the soundcard back now, but the video capture will still be stuffed.

So now i have two "!" exclamtion marks next to two devices in my device list. The video WDM capture device on IRQ 11 and the trusty SB PCI audio card on IRQ 9.

When i tried reinstalling the sound card drivers from c:\winnt\system32\drivers or from a folder on the desktop or from another drive, floppy drive, cdrom, windows update, i get the same error as i do when trying to install the video capture card...

"An error occurred during the installation of the device. Access is denied."

There has to be a logical answer for this but it eludes me.

1.Yes i am logged in as Administrator

2.Yes 'windows driver signing' in device manager was set to warn as default. I even tried setting it to 'ignore' but that made no diff.

3.Yes i have the very latest drivers for both PCI cards.

Also, one other thing i notice.
In my event viewer (admin tools), in the system log. I get two errors every boot....

"service failed to start... the system cannot find the file specified"

They are both listed as 'kernel driver', 'stopped', 'OK'.
One is the driver: PfModNT
The other is the driver: bt878

Any help appreciated. please.

Hi,
I´m having the same problem with the card 'PixelView PV-BT878P+REV 9.F'.

Did you resolve the problem ?

Thanks in advance.

Hi,

even i am getting the same error for my Pixel View card .. if ne of u guys get the ans to the problem...just lemme know too...

thx,
Protik
www.protikmukherjee.com

On Windows 2000 (and possibly on Windows XP), re-installation of PixelView PlayTV Pro's driver may experience "Access is denied" errors. This is due to the driver's installer improperly updating the registry security settings.

To resolve this, Run "REGEDT32.EXE":

1. Locate HKEY_LOCAL_MACHINE\SYSTEM on "Local Machine"

2. Pulldown "Security" Menu and click on "Permissions..."

3. Click on "Advanced..."

4. Check "Reset permissions on all child objects and enable propagation..."

5. Click on OK

Sometimes you may have to do the same to:

HKEY_LOCAL_MACHINE\SOFTWARE\TelSignal (the driver's manufacturer's settings)

HKEY_LOCAL_MACHINE\SOFTWARE\Prolink (the PixelView support application settings)

Hope this helps.

Once above process is done, you may now re-install the drivers (via CD installer or Device Manager).

[Forgot to mention this on my last posting]

Hope this helps.