|It's not easy to delete posts on here so maybe you just lost the location. If it was an old post it might have been deleted by the system but that is usually after a very long time.|
Just for info, the way to seek help on this forum is to raise a post in the appropriate section (such as Windows 10 or whatever). That way it will be there for any helper to respond to. Directing it to one helper limits your replies and will not get a response at all if that particular helper is unavailable.
The Private Message feature is just for general communication, not for seeking help.
Hope that clears things up for you.
Always pop back and let us know the outcome - thanks