FTP error, firewall settings on Mac

March 16, 2009 at 20:12:55
Specs: Macintosh
FTP error, cannot make connection to host. I am trying to connect to my website through Dreamweaver using FTP. The error says 'Access to the server my require firewall settings that are not properly set'.

I tried to change them in system preferences/sharing, but that's not working. I used to be able to connect fine, and my web hosting service says its some firewall setting in my Mac computer that's not allowing me to connect, becuase they can connect just fine. Please help!


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March 17, 2009 at 09:30:40
Hi, try temporarily disabling the firewall.

If you are trying to do this through a company network, check with your IT administrator whether FTP is allowed.

If you are working from home, try plugging the network cable from your DSL/cable modem directly to your computer to make sure that the router is not causing the issue.

If that doesn't work, make sure that you have installed any updates to your version of Dreamweaver and Mac OS first. You can check for free updates on the Adobe and Apple corporate websites.

Having the latest versions and current operating system updates may resolve FTP connection or transfer issues.

Then verify that your network/internet connection is active and if other connection options exist for the server (e.g. SFTP, RDS, WebDAV).

Make sure that in Dreamweaver you have either defined a site or FTP server. You might try creating a new site definition in case the original site definition has corrupted.

Double-check your FTP host and directory information. Things to test are variations of the naming. For example, if using the domain name ftp.yourserver.com doesn't work, try www.yourserver.com and vice versa. If you cannot connect without host directory information, try using:
Forward slash ( / )

Other settings to try and test:
* Set passive mode in Dreamweaver
* Checking/Unchecking the FTP performance optimization
* IPv6 transfer mode (if your FTP server is IPv6 enabled)
* Change the timeout/disconnect values in Dreamweaver to slightly longer intervals

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March 17, 2009 at 12:16:19
Hi Radix64, you are a genius! I'm not even sure what really worked, a combination of using passive firewall and putting the www. before my host directory! Thank you so much!


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March 17, 2009 at 14:57:11
Hi Marty, you're very welcome. I'm glad that you were able to establish your connection with your Mac. If you have any questions on using Dreamweaver, feel free to post a new thread.

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