|I agree with trvlr that battery technology has become very advanced. The amount of energy lithium batteries can store now is amazing. I saw this YouTube clip a while ago of some goose stabbing a lithium battery with a knife and the energy release is astounding. |
Don't try this at home:
I also agree Samsung have done the right thing in issuing a global recall. This shows customers they care although there have only been 35 reported instances amongst the hundreds of thousands sold. And I believe the recall is for a refund not exchange.
I'm an Apple mobile device fan and never really took to the Android OS but there are now reports of screen problems with the iPhone 6 and 6 plus (I have a 6 plus) regarding the circuitry that (as far as I believe) Apple aren't addressing because the problem is now occurring out of the warranty time period. It's related to the bendgate issue.
Positive customer support will always mean return customers.