Discuss: Galaxy Note 7 Recall

Hewlett-packard / Hp pavilion g6 notebook p...
September 15, 2016 at 05:25:16
Specs: Windows 7, 1.4 GHz / 5610 MB
Hi all,

This week's poll question is about news that Samsung has recalled all Galaxy Note 7 phones due to the possibility of exploding batteries. Discuss here if you think this will affect Samsung longer-term, and, if you like, the poll results themselves.

Thanks,
Justin


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#1
September 15, 2016 at 06:38:46
I seem to recall that Dell had a similar problem way back when with one of their laptops using lithium celled batteries; and after trying to ignore it (I think) for a while - finally acknowledged it... It didn't do Dell too much damage in the long run... once they came clean over the issue.

Battery technology has moved on since those Dell days, but lithium batteries still do pose threats at times. Especially if heavy current is being drawn from them; and many current mini tablets (masquerading as mobile/cell phones) draw fair bit of current.

Also was there not a similar problem with an all new super duper Boeing (?) airliner not too long ago; batteries overheated?

If a company acts quickly when a problem is highlighted and comes clean, it's usually to their overall benefit. It's when they don't come clean (early on) that they suffer consequences.


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#2
September 15, 2016 at 07:18:35
I agree with trvlr that battery technology has become very advanced. The amount of energy lithium batteries can store now is amazing. I saw this YouTube clip a while ago of some goose stabbing a lithium battery with a knife and the energy release is astounding.

Don't try this at home:
https://youtu.be/AAZ62tUtc0w

I also agree Samsung have done the right thing in issuing a global recall. This shows customers they care although there have only been 35 reported instances amongst the hundreds of thousands sold. And I believe the recall is for a refund not exchange.

I'm an Apple mobile device fan and never really took to the Android OS but there are now reports of screen problems with the iPhone 6 and 6 plus (I have a 6 plus) regarding the circuitry that (as far as I believe) Apple aren't addressing because the problem is now occurring out of the warranty time period. It's related to the bendgate issue.

http://mendonipadrehab.com/entries/...

Positive customer support will always mean return customers.


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#3
September 15, 2016 at 07:19:02
I saw ads for the Galaxy 7 just recently -- maybe within
the last week. Have all such ads been suspended?

-- Jeff, in Minneapolis


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#4
September 15, 2016 at 07:29:29
I believe the ads have been pulled in Australia although I can't say for certain. I only notice because usually the "S" series is accompanied by the note series. It seems unusual that the ads are for a single device, I think.

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#5
September 23, 2016 at 22:10:08
Sis-in-law has one. A couple evenings ago, she went for the update and suddenly threw the thing on her floor...it was HOT...to hot to hold.

What's the deal here...a 800 buck(?) phone too hot to hold? I'll speak with her Monday evening and find out what's going on with her and this disaster.

Skip
Audares Juvo


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