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Zonealarm / PC-Cillin conflicting

Pibou April 10, 2006 at 04:48:29 Pacific
XP Home, 850AMD Duron/256

I'm trying to install ZoneAlarm firewall but the program installer detects that Pc-cillin is installed on my computer. I have removed pc-cillin well over a year ago from my computer and removed any traces I could find. Is there a solution to this little problem? Thanks



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#1
+1
mph100 April 11, 2006 at 09:14:27 Pacific

what version of pc-cillin is it?



#2
+1
mph100 April 11, 2006 at 09:22:05 Pacific

Courtesy of winantivirus

Workaround

Procedures to be followed if your attempt of removing PC-cillin 2002 through Add/Remove Programs is unsuccessful:

Procedure 1: Unload PC-cillin 2002 application manually

Follow the steps given below to remove PC-cillin 2002 manually from your system:

1. Right-click the system tray icon of PC-cillin 2002 on your Windows Desktop to access the context menu of the application.
2. Click Exit to unload the application.
3. When you receive a prompt to stop real-time scanning, click Yes.


Procedure 2: Remove all PC-cillin 2002 registry entries

To delete the registry entries of PC-cillin 2002 from your system, follow the steps given below:

NOTE: It is strongly recommended that a backup of the system registry is taken before you attempt any modifications. This is to prevent situations when incorrect changes can result in permanent loss of data or file corruption. Extreme caution should be exercised while modifying the specified keys.

Please refer the following article to know more about taking a backup of your registry:
How-To: Take a back of entire system registry of Windows


Follow the steps given below to remove all registry entries associated with PC-cillin 2002:

1. Follow the path Start -> Run.
2. Type regedit in the Open field.


3. The Registry Editor window opens.
4. Navigate to the following registry entries:

a.HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro
Delete all entries under this key.


b.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Delete the entries:
i) PCCClient.exe
ii) PCCGuide.exe
iii) Pop3trap.exe

c.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellExtensions\Approved
Delete the entries:
i) 48F45200-91E6-11CE-8A4F-0080C81A28D4
ii) 771A9DA0-731A-11CE-993C-00AA004ADB6C

d.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
Delete the entry:
i) C90F3E44-3BF6-11DA-A110-00500405613A

e.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
Delete the entries:
i) PCC_PFW
ii) PCCPFW
iii) Tmfilter
iv) Tmntsrv
v) Tmpreflt
vi) Vsapint

f.HKEY_CLASSES_ROOT\CLSID
Delete the entries:
i) 48F45200-91E6-11CE-8A4F-0080C81A28D4
ii) 771A9DA0-731A-11CE-993C-00AA004ADB6C

g.HKEY_CLASSES_ROOT\Installer\Products
Delete the entry:
i) 44E3F09C6FB34D111A010005405016A3


Procedure 3: Removing all PC-cillin 2002 folders

Follow the steps discussed below to remove all the program related folders from your system:

1. Open Windows Explorer either by pressing [Windows]+ E keys or by following the path: Start-> Programs -> Accessories -> Windows Explorer.
2. Navigate through the explorer and delete the following folder on your system:
C:\Program Files\Trend Micro
---------otherwise do a google search 4>>>

remove pc-cillin



#3
+1
Pibou April 11, 2006 at 15:16:42 Pacific

Thanks for the help. It was pc-cillin 2005 (suite) that was installed on my computer. I think that the problem solved itself on its own. Doesn't detect Pc-cillin anymore but finds that I have Sygate firewall installed and ask to remove it before I can install zonealarm. Problem solved.



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