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ZoneAlarm blocks computers

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Name: sarahhh
Date: October 10, 2004 at 18:14:44 Pacific
OS: Win95/Win2k Pro
CPU/Ram: AMD Athlon XP 2800+/512MB
Comment:

I have a small network of 2 computers, which I would like to connect to the internet through this main one. Network adapters have been installed and configured, and work fine with no problems except the fact that ZoneAlarm Personal is preventing them from accessing the internet. I have tried several different ways, from setting specific IP addresses, to setting the firewall to "Off" for the network, and nothing works. It only works if the firewall is off completely (for internet and network), which I don't want since hackers will get through!

Please help, as I would like to resolve this frustrating problem soon!

FYI: The computer connecting to the internet has Windows XP Pro and 2 network adapters (one for internet, one for network), and the computer connection to the XP via hub has Windows 2000 Pro with only one adapter. Both can see each other fine and access each other's resources with the exception of the internet.

Thanks in advance!



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Response Number 1
Name: Jeremy Smith
Date: October 10, 2004 at 21:01:08 Pacific
Reply:

have you tryed reinstalling zonealarm it is a pain in the *&^ but zonealarm can be like that and do you have the latest version of zonealarm and sometimes zonealarm likes to be installed first so you may have to format.

Thanks
Jeremy M. Smith
Gotta Getta Geek


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Response Number 2
Name: capt
Date: October 10, 2004 at 21:11:49 Pacific
Reply:

Make sure that you have Zone Alarm set to allow for a local network. You probably set it incorrectly when you were doing the installation. It prompts you if you a going to allow a network with sharing during the installation. You can still change the setting by opening Zone Alarm and reconfiguring your network without uninstalling and reinstalling Zone Alarm.


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Response Number 3
Name: sarahhh
Date: October 10, 2004 at 21:20:47 Pacific
Reply:

Hmm... I'm not sure as to what you mean, however, the computers now work when the level is set to "Medium", which I'm a bit hesitant on. I'll try those suggestions, and will post back if I have any luck.

Thanks anyway!


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Response Number 4
Name: jboy
Date: October 10, 2004 at 23:49:47 Pacific
Reply:

Well.. I wouldn't proceed with the format/reinstall ZA - that's crazytalk.


Tech Support: "I need you to boot the computer."


Customer: THUMP! Pause. "No, that didn't help."


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Response Number 5
Name: DublA
Date: October 11, 2004 at 06:26:02 Pacific
Reply:

your post;
""Well.. I wouldn't proceed with the format/reinstall ZA - that's crazytalk""

Roger that.......Lazy talk


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Response Number 6
Name: murve
Date: October 11, 2004 at 07:02:25 Pacific
Reply:

hi sarah,
your local security setting has to be set to medium and your remote to highest to be still in stealth when you are networking.
all the best,
murve


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Response Number 7
Name: StuartS
Date: October 11, 2004 at 21:49:43 Pacific
Reply:

Yeh, murve's on the right track!


Stuart


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