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Zone Alarm won't complete setup

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Original Message
Name: oldrtigr
Date: February 18, 2007 at 15:13:32 Pacific
Subject: Zone Alarm won't complete setup
OS: Win98SE
CPU/Ram: Intel-P1@20MHz 64MB RAM
Model/Manufacturer: Acer POWER 9897TG
Comment:

Zone Alarm has been working well for years, but on Friday, 2.16 it would NOT complete loading and the systray icon did not appear; the "Zone Alarm .... within minutes" window kept appearing and disappearing.
Successfully uninstalled the app, dld the replacement, zlsSetup-61-744-001-en.exe which is the latest version to run on Win98 according to CheckPoint/ZoneLabs, but I can't get it or any other, earlier version of FrEE Zone Alarm to install -- get the messsages
UNABLE TO CONNECT TO TRUEVECTOR SERVICE-CANNOT CONFIGURE ACCESS RULES. and
"ERROR PROCESSING CONFIG FILE" plus
"cANNOT COMPLETE ....... close the service manager and restart the installation."

What to do?
Workaround?
patch?
system fix?

Run AV almost daily, completed successfully, plus AdAware,Spyware Blaster, and SpyBot-Search and Destroy run weekly - ran Friday without detecting any problems.

Any suggestions for other free personal firewalls instead of Zone Alarm?

BTW- The new help files for versions 61737000, 61744000, as well as 61744001 all state WindowsXP is the "oldest" version that Zone Alarm will run on - not Win95, win98, win98se, or winME.

Thanks.

Eschew Obfuscation!


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Response Number 1
Name: capt
Date: February 18, 2007 at 15:23:05 Pacific
Subject: Zone Alarm won't complete setup
Reply: (edit)

If you had Zone Alarm installed before some file of ZA must be remaining in the system. ZA can be very difficult to completely remove. I suggest hat you try Sygate. You can get it from this address;

http://www.oldversion.com/program.p...


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Response Number 2
Name: Cobra_R
Date: February 18, 2007 at 15:50:36 Pacific
Subject: Zone Alarm won't complete setup
Reply: (edit)

Newer versions of Zone alarm will remove basicly everything it installed.

You can try doing a search for the following

ZoneAlarm

Zone Labs

TrueVector

Delete all those files


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Response Number 3
Name: clammer
Date: February 19, 2007 at 07:12:44 Pacific
Subject: Zone Alarm won't complete setup
Reply: (edit)

" ZA can be very difficult to completely remove. I suggest hat you try Sygate. "

Well that certainly answers the question competently.


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Response Number 4
Name: Beachcoffee
Date: February 20, 2007 at 16:36:51 Pacific
Subject: Zone Alarm won't complete setup
Reply: (edit)

you might try posting in the ZA forums.

http://forum.zonelabs.org/zonelabs/...

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