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YIKES!! Need serious help!!

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Name: cammianne
Date: July 27, 2008 at 16:41:23 Pacific
OS: Windows XP
CPU/Ram: unknown
Product: Dell
Comment:

I need some serious help here!! My 9 year old downloaded something that's just bad, LOL. The only thing I was able to pull up was Hijackthis, so I'll post the log below. I can't run SpyBot or Adaware. When I click on start, all that comes up on the list is a few of his games, Internet link, Email link, Set Program Access And Defaults, and the Connect To link. I was going to try to go back on the computer, but I can't access that feature either. When I try to pull up a webpage, it takes 4-5 tries or so. First, it pulls up something that says Internet Security (and it wants me to buy it, etc.) with a smaller popup in front of that that says something about W32.Myzor.FK@yf is a virus that infects files with .exe extensions. It wants me to click OK (not) to download officially approved security software (again, not, LOL). Can anyone help? I'm posting the hijackthis log below. This is a computer I use to use in a business I owned, but now it's just used by my kids, so if I have to get rid of some files I previously used at work, that's okay.

PS I just read about not posting the hijackthis log unless asked, so I won't post it below until then, LOL.



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Response Number 1
Name: guapo
Date: July 29, 2008 at 05:23:45 Pacific
Reply:

I'll look at the log if you post it.


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Response Number 2
Name: leetstatus
Date: July 31, 2008 at 13:37:09 Pacific
Reply:

take it to an expert to clean the viruses off, or reinstall windows.


Oh and there's a program call Parental Controls you might want to look at. It's by webroot


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