Yellow Triangle w/ Exclamation Mark

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Yellow Triangle w/ Exclamation Mark

Name: laurieg
Date: January 23, 2008 at 10:49:34 Pacific
OS: XP
CPU/Ram: Intel Celeron
Product: Dell

Comment:

My computer has some kind of virus that changes the background to a spyware warning, disables the control/alt/delete and has a triangle with an exclamation point that comes up in the bottom right hand corner just before it starts popping up ads. It's driving me crazy and no scan I run will detect the problem. I have PCCillin on my computer and it constantly runs scans and says nothing harmful found. My computer is running slower and slower everday. Please help!

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Response Number 1

Name: Jeruvy
Date: January 23, 2008 at 11:21:55 Pacific

Reply:

Download a copy of Dr.Web CureIt. http://www.freedrweb.com/cureit/
Unplug your network cable from the PC.
Reboot your computer in "SAFE MODE" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".
Scan with Dr.Web CureIt as follows:
* Double-click on cureit.exe to start the program. An "Express Scan of your PC" notice will appear.
* Under "Start the Express Scan Now", Click "OK" to start. This is a short scan that will scan the files currently running in memory and when something is found, click the Yes button when it asks you if you want to cure it.
* Once the short scan has finished, Click Options > Change settings
* Choose the "Scan tab" and UNcheck "Heuristic analysis"
* Back at the main window, click "Custom Scan", then "Select drives" (a red dot will show which drives have been chosen).
* Then click the "Start/Stop Scanning" button (green arrow on the right) and the scan will start.
* When done, a message will be displayed at the bottom advising if any viruses were found.
* Click "Yes to all" if it asks if you want to cure/move the file.
* When the scan has finished, look if you can see the icon next to the files found. If so, click it, then click the next icon right below and select "Move incurable".
(This will move it to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if it can't be cured)
* Next, in the Dr.Web CureIt menu on top, click file and choose save report list.
* Save the DrWeb.csv report to your desktop.
* Exit Dr.Web Cureit when done.
* Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
Fix anything it finds unless you know it's a false positive.

Then boot normally and scan again, again repeating until you get a clean no infection scan.
Any further troubles (you keep cleaning the same thing over and over, or it doesn't work) we'll need to have a look at a hijackthis log.

J.
j e r u v y a t y a h o o d o t c o m

Response Number 2

Name: laurieg
Date: January 23, 2008 at 11:28:46 Pacific

Reply:

Thank you so much! I will try it when I get home tonight and post how it goes. Thanks again!

Response Number 3

Name: laurieg
Date: January 23, 2008 at 21:04:26 Pacific

Reply:

I ran the scan that you recommended and it didn't find much at all. I'm still having the same problems and when reading another thread earlier I saw someone with the same symptoms. The person helping her said she had Vundo. I went ahead and downloaded and ran the HijackThis report. Here it is:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:58:58 PM, on 1/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\rxjddnvj.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Microsoft Location Finder\LocationFinder.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\msiexec.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://phoenix.cox.net/cci/home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin...
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?Lin...
F2 - REG:system.ini: UserInit=C:\WINDOWS\SYSTEM32\userinit.exe,C:\WINDOWS\system32\rxjddnvj.exe,
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {12F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: (no name) - {8B27CC68-110C-46a9-80D3-F3107DE6EB98} - (no file)
O2 - BHO: (no name) - {971D5B7B-F7DF-43ee-B771-6B7FA09975C3} - (no file)
O2 - BHO: (no name) - {AB5FE6E5-7C72-4B89-85D0-D57E7AEAC236} - (no file)
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [dlccmon.exe] "C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
O4 - HKCU\..\Run: [Microsoft Location Finder] "C:\Program Files\Microsoft Location Finder\LocationFinder.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?lin...
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/re...
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O18 - Filter hijack: text/html - {07851C6A-1C43-41d9-8319-BC89154A8C00} - C:\Program Files\RcvSystem\httpdchk.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.exe
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
--
End of file - 11339 bytes

Response Number 4

Name: laurieg
Date: January 23, 2008 at 22:04:54 Pacific

Reply:

I also saw that they did a SmitFraudFix search so I did that too...here are the results. Thank you so much for all of your help with this!
SmitFraudFix v2.274
Scan done at 22:58:48.24, Wed 01/23/2008
Run from C:\Documents and Settings\Family\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode
»»»»»»»»»»»»»»»»»»»»»»»» Process
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\rxjddnvj.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Microsoft Location Finder\LocationFinder.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cmd.exe
»»»»»»»»»»»»»»»»»»»»»»»» hosts

»»»»»»»»»»»»»»»»»»»»»»»» C:\

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32
C:\WINDOWS\system32\ace16win.dll FOUND !
C:\WINDOWS\system32\msole32.exe FOUND !
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Family

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Family\Application Data

»»»»»»»»»»»»»»»»»»»»»»»» Start Menu

»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Family\FAVORI~1

»»»»»»»»»»»»»»»»»»»»»»»» Desktop

»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys

»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"

»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!!Attention, following keys are not inevitably infected!!!
IEDFix.exe by S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]

»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]

»»»»»»»»»»»»»»»»»»»»»»»» Rustock
»»»»»»»»»»»»»»»»»»»»»»»» DNS
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 192.168.0.1
HKLM\SYSTEM\CCS\Services\Tcpip\..\{57738382-590A-4501-9105-B75E46BF273B}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{57738382-590A-4501-9105-B75E46BF273B}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS3\Services\Tcpip\..\{57738382-590A-4501-9105-B75E46BF273B}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1

»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection

»»»»»»»»»»»»»»»»»»»»»»»» End

Response Number 5

Name: Johnw
Date: January 24, 2008 at 00:08:59 Pacific

Reply:

Please download ComboFix from Here to your Desktop.
http://www.techsupportforum.com/sec...
http://download.bleepingcomputer.co...
**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
------
* Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
3. Double click on combofix.exe & follow the prompts.
4. When finished, it will produce a report for you.
5. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

yellow triangle unins000.dat yellow triangle with exclamation mark windows xp pops	yellow triangle with exclamation mark yellow triangle with exclamation mark yellow triangle with exclamation mark windows xp pops
See More

Response Number 6

Name: Johnw
Date: January 24, 2008 at 04:09:43 Pacific

Reply:

Going to bed very soon, looks like are time zones are quite different.
Shall leave it for other helpers to chip in.

Response Number 7

Name: laurieg
Date: January 24, 2008 at 05:57:37 Pacific

Reply:

Good morning. I tried to run the combofix at 5:30 this morning. It said it was almost finished, but when it tried to rebooot it just sat there for over an hour with a background but no icons or toolbar. I had to manually shut it down and turn it back on and now I can't find the report from combofix. I'm not sure what to do!

Response Number 8

Name: Johnw
Date: January 24, 2008 at 07:12:00 Pacific

Reply:

Post new HijackThis & SmitFraudFix logs, so we check if anything has been fixed.

Response Number 9

Name: laurieg
Date: January 24, 2008 at 07:47:33 Pacific

Reply:

Okay, I'm at work right now but will do it tonight when I get home. Thank you again so much for all of your help. This is the most frustrating thing!

Response Number 10

Name: laurieg
Date: January 24, 2008 at 08:54:37 Pacific

Reply:

One more question...I was just sitting at work reading about Vundo (which is what I'm assuming my computer has) and I saw that there are several removal tools out there; one being by Symantec. Do these not work?

Response Number 11

Name: laurieg
Date: January 24, 2008 at 17:21:34 Pacific

Reply:

Here is the HiJackThis Log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:20, on 2008-01-24
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\WINDOWS\system32\rxjddnvj.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Microsoft Location Finder\LocationFinder.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://phoenix.cox.net/cci/home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin...
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?Lin...
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\rxjddnvj.exe,
O2 - BHO: (no name) - {00000000-d9e3-4bc6-a0bd-3d0ca4be5271} - (no file)
O2 - BHO: (no name) - {00000012-890e-4aac-afd9-eff6954a34dd} - (no file)
O2 - BHO: (no name) - {029e02f0-a0e5-4b19-b958-7bf2db29fb13} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {06dfedaa-6196-11d5-bfc8-00508b4a487d} - (no file)
O2 - BHO: (no name) - {12F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)
O2 - BHO: (no name) - {1adbcce8-cf84-441e-9b38-afc7a19c06a4} - (no file)
O2 - BHO: (no name) - {2d7cb618-cc1c-4126-a7e3-f5b12d3bcf71} - (no file)
O2 - BHO: (no name) - {51641ef3-8a7a-4d84-8659-b0911e947cc8} - (no file)
O2 - BHO: (no name) - {53C330D6-A4AB-419B-B45D-FD4411C1FEF4} - (no file)
O2 - BHO: (no name) - {54645654-2225-4455-44A1-9F4543D34546} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {669695bc-a811-4a9d-8cdf-ba8c795f261e} - (no file)
O2 - BHO: (no name) - {6abc861a-31e7-4d91-b43b-d3c98f22a5c0} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: (no name) - {944864a5-3916-46e2-96a9-a2e84f3f1208} - (no file)
O2 - BHO: (no name) - {a4a435cf-3583-11d4-91bd-0048546a1450} - (no file)
O2 - BHO: (no name) - {b8875bfe-b021-11d4-bfa8-00508b8e9bd3} - (no file)
O2 - BHO: (no name) - {bb936323-19fa-4521-ba29-eca6a121bc78} - (no file)
O2 - BHO: (no name) - {c2680e10-1655-4a0e-87f8-4259325a84b7} - (no file)
O2 - BHO: (no name) - {c4ca6559-2cf1-48b6-96b2-8340a06fd129} - (no file)
O2 - BHO: (no name) - {c5af2622-8c75-4dfb-9693-23ab7686a456} - (no file)
O2 - BHO: (no name) - {ca1d1b05-9c66-11d5-a009-000103c1e50b} - (no file)
O2 - BHO: (no name) - {d8efadf1-9009-11d6-8c73-608c5dc19089} - (no file)
O2 - BHO: (no name) - {e9147a0a-a866-4214-b47c-da821891240f} - (no file)
O2 - BHO: (no name) - {e9306072-417e-43e3-81d5-369490beef7c} - (no file)
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [dlccmon.exe] "C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
O4 - HKCU\..\Run: [Microsoft Location Finder] "C:\Program Files\Microsoft Location Finder\LocationFinder.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?lin...
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/re...
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.exe
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
--
End of file - 12459 bytes

Response Number 12

Name: laurieg
Date: January 24, 2008 at 17:27:54 Pacific

Reply:

Here is the SmitFraudFix. I can't thank you all enough for your help! v2.274
Scan done at 18:23:18.34, 2008-01-24
Run from C:\Documents and Settings\Family\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode
»»»»»»»»»»»»»»»»»»»»»»»» Process
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\WINDOWS\system32\rxjddnvj.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Microsoft Location Finder\LocationFinder.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Internet Explorer\IEXPLORE.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\WINDOWS\system32\cmd.exe
»»»»»»»»»»»»»»»»»»»»»»»» hosts

»»»»»»»»»»»»»»»»»»»»»»»» C:\

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32
C:\WINDOWS\system32\ace16win.dll FOUND !
C:\WINDOWS\system32\msole32.exe FOUND !
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Family

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Family\Application Data

»»»»»»»»»»»»»»»»»»»»»»»» Start Menu

»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Family\FAVORI~1

»»»»»»»»»»»»»»»»»»»»»»»» Desktop

»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys

»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"

»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!!Attention, following keys are not inevitably infected!!!
IEDFix.exe by S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""

»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""

»»»»»»»»»»»»»»»»»»»»»»»» Rustock
»»»»»»»»»»»»»»»»»»»»»»»» DNS
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 192.168.0.1
HKLM\SYSTEM\CCS\Services\Tcpip\..\{57738382-590A-4501-9105-B75E46BF273B}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{57738382-590A-4501-9105-B75E46BF273B}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS3\Services\Tcpip\..\{57738382-590A-4501-9105-B75E46BF273B}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1

»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection

»»»»»»»»»»»»»»»»»»»»»»»» End

Response Number 13

Name: Johnw
Date: January 24, 2008 at 17:38:32 Pacific

Reply:

Ok, lets run SmitfraudFix as it is working Ok, new log when finished.
* Reboot your computer in Safe Mode (before the Windows icon appears, tap the F8 key continually)
* Double-click SmitfraudFix.exe
* Select 2 and hit Enter to delete infect files.
* You will be prompted: Do you want to clean the registry ? answer Y (yes) and hit Enter in order to remove the Desktop background and clean registry keys associated with the infection.
* The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found): Replace infected file ? answer Y (yes) and hit Enter to restore a clean file.
* A reboot may be needed to finish the cleaning process. The report can be found at the root of the system drive, usually at C:\rapport.txt

Response Number 14

Name: Johnw
Date: January 24, 2008 at 17:44:15 Pacific

Reply:

After running SmitfraudFix in Safe Mode & rebooting to Normal Mode, do this & then send the new SmitfraudFix log.

MANUAL INSTRUCTIONS FOR SYSTEM RESTORE
Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Reboot
Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Response Number 15

Name: Johnw
Date: January 24, 2008 at 18:13:00 Pacific

Reply:

Got to go out for about 1 1/2 hours, do this as well. You may not have all these files. When finished, post a new HJT log.
Run HijackThis, click on "Scan" and check the boxes next to all these items:
Close all windows and browsers, except HijackThis. Tell HijackThis to "Fix checked".
O2 - BHO: (no name) - {00000000-d9e3-4bc6-a0bd-3d0ca4be5271} - (no file)
O2 - BHO: (no name) - {00000012-890e-4aac-afd9-eff6954a34dd} - (no file)
O2 - BHO: (no name) - {029e02f0-a0e5-4b19-b958-7bf2db29fb13} - (no file)
O2 - BHO: (no name) - {06dfedaa-6196-11d5-bfc8-00508b4a487d} - (no file)
O2 - BHO: (no name) - {12F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)
O2 - BHO: (no name) - {1adbcce8-cf84-441e-9b38-afc7a19c06a4} - (no file)
O2 - BHO: (no name) - {2d7cb618-cc1c-4126-a7e3-f5b12d3bcf71} - (no file)
O2 - BHO: (no name) - {51641ef3-8a7a-4d84-8659-b0911e947cc8} - (no file)
O2 - BHO: (no name) - {53C330D6-A4AB-419B-B45D-FD4411C1FEF4} - (no file)
O2 - BHO: (no name) - {54645654-2225-4455-44A1-9F4543D34546} - (no file)
O2 - BHO: (no name) - {669695bc-a811-4a9d-8cdf-ba8c795f261e} - (no file)
O2 - BHO: (no name) - {6abc861a-31e7-4d91-b43b-d3c98f22a5c0} - (no file)
O2 - BHO: (no name) - {944864a5-3916-46e2-96a9-a2e84f3f1208} - (no file)
O2 - BHO: (no name) - {a4a435cf-3583-11d4-91bd-0048546a1450} - (no file)
O2 - BHO: (no name) - {b8875bfe-b021-11d4-bfa8-00508b8e9bd3} - (no file)
O2 - BHO: (no name) - {bb936323-19fa-4521-ba29-eca6a121bc78} - (no file)
O2 - BHO: (no name) - {c2680e10-1655-4a0e-87f8-4259325a84b7} - (no file)
O2 - BHO: (no name) - {c4ca6559-2cf1-48b6-96b2-8340a06fd129} - (no file)
O2 - BHO: (no name) - {c5af2622-8c75-4dfb-9693-23ab7686a456} - (no file)
O2 - BHO: (no name) - {ca1d1b05-9c66-11d5-a009-000103c1e50b} - (no file)
O2 - BHO: (no name) - {d8efadf1-9009-11d6-8c73-608c5dc19089} - (no file)
O2 - BHO: (no name) - {e9147a0a-a866-4214-b47c-da821891240f} - (no file)
O2 - BHO: (no name) - {e9306072-417e-43e3-81d5-369490beef7c} - (no file)

Response Number 16

Name: laurieg
Date: January 24, 2008 at 18:28:09 Pacific

Reply:

Sorry it took me so long...computer is running very slowly. It takes 10 minutes to bring the icons up everytime I reboot. The desktop background is still the spyware warning and that triangle and popups keep coming up. I don't think the triangle ever leaves the taskbar now. UGH! Here is the last SmitfraudFix report. I will go and do your last post directions now and post that report. Thank you again for your help!
SmitFraudFix v2.274
Scan done at 19:18:04.43, 2008-01-24
Run from C:\Documents and Settings\Family\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode
»»»»»»»»»»»»»»»»»»»»»»»» Process
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\rxjddnvj.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Microsoft Location Finder\LocationFinder.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\cmd.exe
»»»»»»»»»»»»»»»»»»»»»»»» hosts

»»»»»»»»»»»»»»»»»»»»»»»» C:\

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32
C:\WINDOWS\system32\ace16win.dll FOUND !
C:\WINDOWS\system32\msole32.exe FOUND !
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Family

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Family\Application Data

»»»»»»»»»»»»»»»»»»»»»»»» Start Menu

»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Family\FAVORI~1

»»»»»»»»»»»»»»»»»»»»»»»» Desktop

»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys

»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!!Attention, following keys are not inevitably infected!!!
IEDFix.exe by S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""

»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""

»»»»»»»»»»»»»»»»»»»»»»»» Rustock
»»»»»»»»»»»»»»»»»»»»»»»» DNS
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 192.168.0.1
HKLM\SYSTEM\CCS\Services\Tcpip\..\{57738382-590A-4501-9105-B75E46BF273B}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{57738382-590A-4501-9105-B75E46BF273B}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS3\Services\Tcpip\..\{57738382-590A-4501-9105-B75E46BF273B}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1

»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection

»»»»»»»»»»»»»»»»»»»»»»»» End

Response Number 17

Name: laurieg
Date: January 24, 2008 at 18:32:17 Pacific

Reply:

I still have my spyware and virus protector turned off too...I hope that's okay!

Response Number 18

Name: laurieg
Date: January 24, 2008 at 18:44:39 Pacific

Reply:

Here is the latest after I deleted those files...which were all there!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:42, on 2008-01-24
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\rxjddnvj.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Microsoft Location Finder\LocationFinder.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\rxjddnvj.exe,
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [dlccmon.exe] "C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
O4 - HKCU\..\Run: [Microsoft Location Finder] "C:\Program Files\Microsoft Location Finder\LocationFinder.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?lin...
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/re...
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.exe
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
--
End of file - 10228 bytes

Response Number 19

Name: Johnw
Date: January 24, 2008 at 19:49:43 Pacific

Reply:

Ok, now uninstall ComboFix.
Click START then RUN
Now type Combofix /u in the runbox and click OK.
3. Download it again & run in Normal mode.
If it won't finish in Normal Mode, try Safe Mode.
Post 3 logs if you can.

Response Number 20

Name: laurieg
Date: January 24, 2008 at 19:56:05 Pacific

Reply:

How do I uninstall it...I can't find it in my add/remove programs list and there's not option to uninstall when I right click it on my desktop. Sorry, I'm a bit computer challenged!

Response Number 21

Name: Johnw
Date: January 24, 2008 at 20:06:15 Pacific

Reply:

Just to let you know, that if we can finish this session with you having a clean computer would be best. I am part of a singing group that is involved in our Australia Day celebrations & it could be 30 hours before I am able to provide more help. I shall put out a SOS on your behalf if we don't finish.

Response Number 22

Name: Johnw
Date: January 24, 2008 at 20:07:46 Pacific

Reply:

Click Start > Run.
Your going pretty good so far.

Response Number 23

Name: laurieg
Date: January 24, 2008 at 20:07:53 Pacific

Reply:

I appreciate that very much! I don't know how to uninstall Combofix so I'm not sure what to do next.

Response Number 24

Name: Johnw
Date: January 24, 2008 at 20:10:15 Pacific

Reply:

I don't mind you emailing me, I can send you screenshots.
jmatt@webace.com.au

Response Number 25

Name: laurieg
Date: January 24, 2008 at 20:33:18 Pacific

Reply:

I accidentally ran another scan that froze my computer again, then realized what you were saying about uninstalling it. I just got it uninstalled and am getting ready to reinstall and try to scan again. I will email you if you'd like, but not sure if I can get on email while scanning???

Response Number 26

Name: Johnw
Date: January 24, 2008 at 20:48:37 Pacific

Reply:

"but not sure if I can get on email while scanning???"
Best not to do anything, can't go wrong then.

Response Number 27

Name: laurieg
Date: January 24, 2008 at 20:49:35 Pacific

Reply:

Oh my goodness...I'm so excited! Combofix actually finished, deleted a bunch of files and gave me a report! Here it is...I'll run the HijackThis and SmitfraudFix now. I think that's what you meant by 3 logs?
ComboFix 08-01-23.1C - Family 2008-01-24 21:37:24.5 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.136 [GMT -7:00]
Running from: C:\Documents and Settings\Family\Desktop\ComboFix.exe
[color=red][b]WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !![/b][/color]
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\Program Files\3721
C:\Program Files\3721\assist\asbar.dll
C:\Program Files\3721\helper.dll
C:\Program Files\Accoona
C:\Program Files\Accoona\ASearchAssist.dll
C:\Program Files\akl
C:\Program Files\akl\akl.dll
C:\Program Files\akl\akl.exe
C:\Program Files\akl\curlog.htm
C:\Program Files\akl\keylog.txt
C:\Program Files\akl\readme.txt
C:\Program Files\akl\uninstall.exe
C:\Program Files\akl\unsetup.dat
C:\Program Files\akl\unsetup.exe
C:\Program Files\amsys
C:\Program Files\amsys\awmsg.dat
C:\Program Files\amsys\guid.dat
C:\Program Files\amsys\ijl15.dll
C:\Program Files\amsys\mfc42.dll
C:\Program Files\amsys\msvcrt.dll
C:\Program Files\amsys\unins000.dat
C:\Program Files\amsys\unis000.exe
C:\Program Files\amsys\winam.dat
C:\Program Files\e-zshopper
C:\Program Files\e-zshopper\BarLcher.dll
C:\Program Files\p2pnetworks
C:\Program Files\p2pnetworks\amp2pl.exe
C:\WINDOWS\764.exe
C:\WINDOWS\7search.dll
C:\WINDOWS\absolute key logger.lnk
C:\WINDOWS\aconti.exe
C:\WINDOWS\aconti.ini
C:\WINDOWS\aconti.log
C:\WINDOWS\aconti.sdb
C:\WINDOWS\acontidialer.txt
C:\WINDOWS\adbar.dll
C:\WINDOWS\cbinst$.exe
C:\WINDOWS\daxtime.dll
C:\WINDOWS\default.htm
C:\WINDOWS\dp0.dll
C:\WINDOWS\eventlowg.dll
C:\WINDOWS\fhfmm-Uninstaller.exe
C:\WINDOWS\fhfmm.exe
C:\WINDOWS\flt.dll
C:\WINDOWS\hcwprn.exe
C:\WINDOWS\hotporn.exe
C:\WINDOWS\ie_32.exe
C:\WINDOWS\iexplorr23.dll
C:\WINDOWS\jd2002.dll
C:\WINDOWS\kkcomp$.exe
C:\WINDOWS\kkcomp.dll
C:\WINDOWS\kkcomp.exe
C:\WINDOWS\kvnab$.exe
C:\WINDOWS\kvnab.dll
C:\WINDOWS\kvnab.exe
C:\WINDOWS\liqad$.exe
C:\WINDOWS\liqad.dll
C:\WINDOWS\liqad.exe
C:\WINDOWS\liqui-Uninstaller.exe
C:\WINDOWS\liqui.dll
C:\WINDOWS\liqui.exe
C:\WINDOWS\ngd.dll
C:\WINDOWS\pbar.dll
C:\WINDOWS\pbsysie.dll
C:\WINDOWS\settn.dll
C:\WINDOWS\spredirect.dll
C:\WINDOWS\system32\ace16win.dll
C:\WINDOWS\system32\acespy
C:\WINDOWS\system32\acespy\__acelog.ndx
C:\WINDOWS\system32\acespy\systune.exe
C:\WINDOWS\system32\ESHOPEE.exe
C:\WINDOWS\system32\msole32.exe
C:\WINDOWS\system32\vxddsk.exe
C:\WINDOWS\system32\wml.exe
C:\WINDOWS\vxddsk.exe
C:\WINDOWS\wbeCheck.exe
C:\WINDOWS\wbeInst$.exe
C:\WINDOWS\wml.exe
C:\WINDOWS\xadbrk.dll
C:\WINDOWS\xadbrk.exe
C:\WINDOWS\xadbrk_.exe
C:\WINDOWS\xxxvideo.exe
.
((((((((((((((((((((((((( Files Created from 2007-12-25 to 2008-01-25 )))))))))))))))))))))))))))))))
.
2008-01-24 21:43 . 2008-01-24 21:43 <DIR> d-------- C:\WINDOWS\system32\acespy
2008-01-24 21:43 . 2008-01-24 21:43 <DIR> d-------- C:\Program Files\p2pnetworks
2008-01-24 21:43 . 2008-01-24 21:43 <DIR> d-------- C:\Program Files\e-zshopper
2008-01-24 21:43 . 2008-01-24 21:43 <DIR> d-------- C:\Program Files\amsys
2008-01-24 21:43 . 2008-01-24 21:43 <DIR> d-------- C:\Program Files\akl
2008-01-24 21:43 . 2008-01-24 21:43 <DIR> d-------- C:\Program Files\Accoona
2008-01-24 21:43 . 2008-01-24 21:43 <DIR> d-------- C:\Program Files\3721
2008-01-24 21:36 . 2000-08-31 08:00 51,200 --a------ C:\WINDOWS\Nircmd.exe
2008-01-23 22:59 . 2008-01-24 19:18 4,962 --a------ C:\WINDOWS\system32\tmp.reg
2008-01-23 22:53 . 2008-01-23 22:53 1,062,501 --a------ C:\Program Files\SmitfraudFix.zip
2008-01-23 22:43 . 2008-01-23 22:45 <DIR> d-------- C:\Program Files\SmitfraudFix
2008-01-23 21:57 . 2008-01-23 21:58 812,344 --a------ C:\Program Files\HJTInstall.exe
2008-01-23 19:10 . 2008-01-23 19:11 8,767,704 --a------ C:\Program Files\cureit.exe
2008-01-22 19:57 . 2007-12-10 14:53 218,504 --a------ C:\WINDOWS\system32\drivers\pctfw2.sys
2008-01-22 19:56 . 2008-01-24 18:55 <DIR> d-------- C:\Program Files\Spyware Doctor
2008-01-22 19:56 . 2008-01-22 19:58 <DIR> d-------- C:\Program Files\Common Files\PC Tools
2008-01-22 19:56 . 2007-12-10 14:53 81,288 --a------ C:\WINDOWS\system32\drivers\iksyssec.sys
2008-01-22 19:56 . 2007-12-10 14:53 66,952 --a------ C:\WINDOWS\system32\drivers\iksysflt.sys
2008-01-22 19:56 . 2007-12-10 14:53 41,864 --a------ C:\WINDOWS\system32\drivers\ikfilesec.sys
2008-01-22 19:56 . 2007-12-10 14:53 29,576 --a------ C:\WINDOWS\system32\drivers\kcom.sys
2008-01-22 19:10 . 2008-01-22 19:10 <DIR> d-------- C:\Program Files\Windows Defender
2008-01-21 22:04 . 2008-01-22 19:23 <DIR> d-------- C:\Program Files\Windows Live Safety Center
2008-01-21 14:48 . 2008-01-22 20:29 89,607 --a------ C:\WINDOWS\system32\rxjddnvj.exe
2008-01-21 14:48 . 2008-01-21 14:48 89,607 --a------ C:\info.exe
2008-01-21 14:48 . 2008-01-21 14:48 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-01-21 14:48 . 2008-01-21 14:48 1,409 --a------ C:\WINDOWS\QTFont.for
2008-01-15 16:10 . 2008-01-15 16:10 <DIR> d-------- C:\Program Files\RcvSystem
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-25 04:43 9,216 ----a-w C:\WINDOWS\pbar.dll
2008-01-25 04:43 8,704 ----a-w C:\WINDOWS\7search.dll
2008-01-25 04:43 25,344 ----a-w C:\WINDOWS\vxddsk.exe
2008-01-25 04:43 22,784 ----a-w C:\WINDOWS\flt.dll
2008-01-25 04:43 19,968 ----a-w C:\WINDOWS\system32\wml.exe
2008-01-25 04:43 19,456 ----a-w C:\WINDOWS\764.exe
2008-01-25 04:43 17,920 ----a-w C:\WINDOWS\wml.exe
2008-01-25 04:43 12,032 ----a-w C:\WINDOWS\system32\vxddsk.exe
2008-01-25 04:01 --------- d-----w C:\Program Files\Dl_cats
2008-01-24 04:58 --------- d-----w C:\Program Files\Trend Micro
2008-01-22 04:49 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-01-22 04:47 --------- d-----w C:\Program Files\Symantec
2008-01-22 01:23 12,632 ----a-w C:\WINDOWS\system32\lsdelete.exe
2008-01-14 21:49 4,184 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
2007-12-06 02:02 --------- d-----w C:\Program Files\Dell Support Center
2007-12-06 02:01 --------- d-----w C:\Program Files\Common Files\supportsoft
2007-11-07 09:26 721,920 ----a-w C:\WINDOWS\system32\lsasrv.dll
2007-11-07 09:26 721,920 ------w C:\WINDOWS\system32\dllcache\lsasrv.dll
2007-10-30 23:42 3,590,656 ----a-w C:\WINDOWS\system32\dllcache\mshtml.dll
2007-10-30 17:20 360,064 ------w C:\WINDOWS\system32\dllcache\tcpip.sys
2007-10-29 22:35 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll
2007-10-29 22:35 1,287,680 ------w C:\WINDOWS\system32\dllcache\quartz.dll
2007-10-28 00:39 228,864 ----a-w C:\WINDOWS\system32\wmasf.dll
2007-10-28 00:39 228,864 ------w C:\WINDOWS\system32\dllcache\wmasf.dll
2007-10-26 03:34 8,460,288 ----a-w C:\WINDOWS\system32\dllcache\shell32.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{00000000-d9e3-4bc6-a0bd-3d0ca4be5271}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{00000012-890e-4aac-afd9-eff6954a34dd}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{029e02f0-a0e5-4b19-b958-7bf2db29fb13}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{06dfedaa-6196-11d5-bfc8-00508b4a487d}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{1adbcce8-cf84-441e-9b38-afc7a19c06a4}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{2d7cb618-cc1c-4126-a7e3-f5b12d3bcf71}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{51641ef3-8a7a-4d84-8659-b0911e947cc8}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{53C330D6-A4AB-419B-B45D-FD4411C1FEF4}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{54645654-2225-4455-44A1-9F4543D34546}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{669695bc-a811-4a9d-8cdf-ba8c795f261e}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6abc861a-31e7-4d91-b43b-d3c98f22a5c0}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{944864a5-3916-46e2-96a9-a2e84f3f1208}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{a4a435cf-3583-11d4-91bd-0048546a1450}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{b8875bfe-b021-11d4-bfa8-00508b8e9bd3}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{bb936323-19fa-4521-ba29-eca6a121bc78}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{c2680e10-1655-4a0e-87f8-4259325a84b7}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{c4ca6559-2cf1-48b6-96b2-8340a06fd129}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{c5af2622-8c75-4dfb-9693-23ab7686a456}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{ca1d1b05-9c66-11d5-a009-000103c1e50b}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{d8efadf1-9009-11d6-8c73-608c5dc19089}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{e9147a0a-a866-4214-b47c-da821891240f}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{e9306072-417e-43e3-81d5-369490beef7c}]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Microsoft Location Finder"="C:\Program Files\Microsoft Location Finder\LocationFinder.exe" [2005-08-24 18:25 101080]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 09:24 1694208]
"PhotoShow Deluxe Media Manager"="C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe" [2004-11-11 18:50 212992]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09 460784]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-10 04:00 15360]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2008-01-22 19:50 202544]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [2005-09-29 13:01 67584]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe" [2006-07-26 03:03 49263]
"SigmatelSysTrayApp"="stsystra.exe" [2005-03-22 23:20 339968 C:\WINDOWS\stsystra.exe]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-08-05 20:05 344064]
"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 19:12 221184]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 15:19 53248]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2005-11-26 08:20 26112]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-10-25 18:58 282624]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-12-06 00:05 127035]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 09:44 249856]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 09:44 81920]
"MimBoot"="C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe" [2006-09-18 13:46 8192]
"MMTray"="C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2006-09-18 13:46 110592]
"Corel Photo Downloader"="C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe" [2006-02-09 15:34 106496]
"dlccmon.exe"="C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe" [2005-07-22 06:03 425984]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 11:50 155648]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2006-10-30 09:36 256576]
"pccguide.exe"="C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe" [2007-04-12 03:58 3429904]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 18:30 517768]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 09:24 16384]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [2006-11-03 19:20 866584]
"ISTray"="C:\Program Files\Spyware Doctor\pctsTray.exe" [2007-12-10 14:53 1103752]
"DLCCCATS"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll" [2005-06-07 05:38 69632]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"= C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"= C:\WINDOWS\Resources\Themes\Royale.theme
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableTaskMgr"= 1 (0x1)
R1 pctfw2;pctfw2;C:\WINDOWS\system32\drivers\pctfw2.sys [2007-12-10 14:53]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter);C:\Program Files\Dell Support Center\bin\sprtsvc.exe /service []
S3 SDVC05;USB SDVC05;C:\WINDOWS\system32\Drivers\SDVC05.sys [2003-07-22 18:50]
.
Contents of the 'Scheduled Tasks' folder
"2008-01-25 04:23:54 C:\WINDOWS\Tasks\MP Scheduled Scan.job"
- C:\Program Files\Windows Defender\MpCmdRun.exe
.
**************************************************************************
catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-24 21:43:45
Windows 5.1.2600 Service Pack 2 NTFS
detected NTDLL code modification:
ZwClose
scanning hidden processes ...
scanning hidden autostart entries ...
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
DLCCCATS = rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
Completion time: 2008-01-24 21:45:34
ComboFix-quarantined-files.txt 2008-01-25 04:45:29
.
2008-01-24 20:42:22 --- E O F ---

Response Number 28

Name: laurieg
Date: January 24, 2008 at 20:52:14 Pacific

Reply:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:50, on 2008-01-24
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\rxjddnvj.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Microsoft Location Finder\LocationFinder.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\rxjddnvj.exe,
O2 - BHO: (no name) - {00000000-d9e3-4bc6-a0bd-3d0ca4be5271} - (no file)
O2 - BHO: (no name) - {00000012-890e-4aac-afd9-eff6954a34dd} - (no file)
O2 - BHO: (no name) - {029e02f0-a0e5-4b19-b958-7bf2db29fb13} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {06dfedaa-6196-11d5-bfc8-00508b4a487d} - (no file)
O2 - BHO: (no name) - {12F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)
O2 - BHO: (no name) - {1adbcce8-cf84-441e-9b38-afc7a19c06a4} - (no file)
O2 - BHO: (no name) - {2d7cb618-cc1c-4126-a7e3-f5b12d3bcf71} - (no file)
O2 - BHO: (no name) - {51641ef3-8a7a-4d84-8659-b0911e947cc8} - (no file)
O2 - BHO: (no name) - {53C330D6-A4AB-419B-B45D-FD4411C1FEF4} - (no file)
O2 - BHO: (no name) - {54645654-2225-4455-44A1-9F4543D34546} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {669695bc-a811-4a9d-8cdf-ba8c795f261e} - (no file)
O2 - BHO: (no name) - {6abc861a-31e7-4d91-b43b-d3c98f22a5c0} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: (no name) - {944864a5-3916-46e2-96a9-a2e84f3f1208} - (no file)
O2 - BHO: (no name) - {a4a435cf-3583-11d4-91bd-0048546a1450} - (no file)
O2 - BHO: (no name) - {b8875bfe-b021-11d4-bfa8-00508b8e9bd3} - (no file)
O2 - BHO: (no name) - {bb936323-19fa-4521-ba29-eca6a121bc78} - (no file)
O2 - BHO: (no name) - {c2680e10-1655-4a0e-87f8-4259325a84b7} - (no file)
O2 - BHO: (no name) - {c4ca6559-2cf1-48b6-96b2-8340a06fd129} - (no file)
O2 - BHO: (no name) - {c5af2622-8c75-4dfb-9693-23ab7686a456} - (no file)
O2 - BHO: (no name) - {ca1d1b05-9c66-11d5-a009-000103c1e50b} - (no file)
O2 - BHO: (no name) - {d8efadf1-9009-11d6-8c73-608c5dc19089} - (no file)
O2 - BHO: (no name) - {e9147a0a-a866-4214-b47c-da821891240f} - (no file)
O2 - BHO: (no name) - {e9306072-417e-43e3-81d5-369490beef7c} - (no file)
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [dlccmon.exe] "C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
O4 - HKCU\..\Run: [Microsoft Location Finder] "C:\Program Files\Microsoft Location Finder\LocationFinder.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?lin...
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/re...
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.exe
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
--
End of file - 11979 bytes

Response Number 29

Name: laurieg
Date: January 24, 2008 at 21:00:05 Pacific

Reply:

SmitFraudFix v2.274
Scan done at 21:53:05.54, 2008-01-24
Run from C:\Documents and Settings\Family\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode
»»»»»»»»»»»»»»»»»»»»»»»» Process
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\rxjddnvj.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Microsoft Location Finder\LocationFinder.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.exe
C:\WINDOWS\system32\cmd.exe
C:\Program Files\Spyware Doctor\update.exe
»»»»»»»»»»»»»»»»»»»»»»»» hosts

»»»»»»»»»»»»»»»»»»»»»»»» C:\

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32
C:\WINDOWS\system32\ace16win.dll FOUND !
C:\WINDOWS\system32\msole32.exe FOUND !
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Family

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Family\Application Data

»»»»»»»»»»»»»»»»»»»»»»»» Start Menu

»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Family\FAVORI~1

»»»»»»»»»»»»»»»»»»»»»»»» Desktop

»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys

»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!!Attention, following keys are not inevitably infected!!!
IEDFix.exe by S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""

»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""

»»»»»»»»»»»»»»»»»»»»»»»» Rustock
»»»»»»»»»»»»»»»»»»»»»»»» DNS
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 192.168.0.1
HKLM\SYSTEM\CCS\Services\Tcpip\..\{57738382-590A-4501-9105-B75E46BF273B}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{57738382-590A-4501-9105-B75E46BF273B}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS3\Services\Tcpip\..\{57738382-590A-4501-9105-B75E46BF273B}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1

»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection

»»»»»»»»»»»»»»»»»»»»»»»» End

Response Number 30

Name: Johnw
Date: January 24, 2008 at 21:09:07 Pacific

Reply:

Turn off System Restore until we get a good result.
Will need to repeat this with one extra.
Run HijackThis, click on "Scan" and check the boxes next to all these items:
Close all windows and browsers, except HijackThis. Tell HijackThis to "Fix checked".
C:\WINDOWS\system32\rxjddnvj.exe
O2 - BHO: (no name) - {00000000-d9e3-4bc6-a0bd-3d0ca4be5271} - (no file)
O2 - BHO: (no name) - {00000012-890e-4aac-afd9-eff6954a34dd} - (no file)
O2 - BHO: (no name) - {029e02f0-a0e5-4b19-b958-7bf2db29fb13} - (no file)
O2 - BHO: (no name) - {06dfedaa-6196-11d5-bfc8-00508b4a487d} - (no file)
O2 - BHO: (no name) - {12F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)
O2 - BHO: (no name) - {1adbcce8-cf84-441e-9b38-afc7a19c06a4} - (no file)
O2 - BHO: (no name) - {2d7cb618-cc1c-4126-a7e3-f5b12d3bcf71} - (no file)
O2 - BHO: (no name) - {51641ef3-8a7a-4d84-8659-b0911e947cc8} - (no file)
O2 - BHO: (no name) - {53C330D6-A4AB-419B-B45D-FD4411C1FEF4} - (no file)
O2 - BHO: (no name) - {54645654-2225-4455-44A1-9F4543D34546} - (no file)
O2 - BHO: (no name) - {669695bc-a811-4a9d-8cdf-ba8c795f261e} - (no file)
O2 - BHO: (no name) - {6abc861a-31e7-4d91-b43b-d3c98f22a5c0} - (no file)
O2 - BHO: (no name) - {944864a5-3916-46e2-96a9-a2e84f3f1208} - (no file)
O2 - BHO: (no name) - {a4a435cf-3583-11d4-91bd-0048546a1450} - (no file)
O2 - BHO: (no name) - {b8875bfe-b021-11d4-bfa8-00508b8e9bd3} - (no file)
O2 - BHO: (no name) - {bb936323-19fa-4521-ba29-eca6a121bc78} - (no file)
O2 - BHO: (no name) - {c2680e10-1655-4a0e-87f8-4259325a84b7} - (no file)
O2 - BHO: (no name) - {c4ca6559-2cf1-48b6-96b2-8340a06fd129} - (no file)
O2 - BHO: (no name) - {c5af2622-8c75-4dfb-9693-23ab7686a456} - (no file)
O2 - BHO: (no name) - {ca1d1b05-9c66-11d5-a009-000103c1e50b} - (no file)
O2 - BHO: (no name) - {d8efadf1-9009-11d6-8c73-608c5dc19089} - (no file)
O2 - BHO: (no name) - {e9147a0a-a866-4214-b47c-da821891240f} - (no file)
O2 - BHO: (no name) - {e9306072-417e-43e3-81d5-369490beef7c} - (no file)
Run ComboFix again.

Response Number 31

Name: Johnw
Date: January 24, 2008 at 21:10:38 Pacific

Reply:

Opp's, new HJT log after doing above.

Response Number 32

Name: laurieg
Date: January 24, 2008 at 21:36:28 Pacific

Reply:

Here's the new log. I didn't see the C:\WINDOWS\system32\rxjddnvj.exe so I couldn't delete it, but that's what my spyware kept saying was trying to access malicious websites over and over again.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:33, on 2008-01-24
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\rxjddnvj.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Microsoft Location Finder\LocationFinder.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\rxjddnvj.exe,
O2 - BHO: (no name) - {00000000-d9e3-4bc6-a0bd-3d0ca4be5271} - (no file)
O2 - BHO: (no name) - {00000012-890e-4aac-afd9-eff6954a34dd} - (no file)
O2 - BHO: (no name) - {029e02f0-a0e5-4b19-b958-7bf2db29fb13} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {06dfedaa-6196-11d5-bfc8-00508b4a487d} - (no file)
O2 - BHO: (no name) - {12F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)
O2 - BHO: (no name) - {1adbcce8-cf84-441e-9b38-afc7a19c06a4} - (no file)
O2 - BHO: (no name) - {2d7cb618-cc1c-4126-a7e3-f5b12d3bcf71} - (no file)
O2 - BHO: (no name) - {51641ef3-8a7a-4d84-8659-b0911e947cc8} - (no file)
O2 - BHO: (no name) - {53C330D6-A4AB-419B-B45D-FD4411C1FEF4} - (no file)
O2 - BHO: (no name) - {54645654-2225-4455-44A1-9F4543D34546} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {669695bc-a811-4a9d-8cdf-ba8c795f261e} - (no file)
O2 - BHO: (no name) - {6abc861a-31e7-4d91-b43b-d3c98f22a5c0} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: (no name) - {944864a5-3916-46e2-96a9-a2e84f3f1208} - (no file)
O2 - BHO: (no name) - {a4a435cf-3583-11d4-91bd-0048546a1450} - (no file)
O2 - BHO: (no name) - {b8875bfe-b021-11d4-bfa8-00508b8e9bd3} - (no file)
O2 - BHO: (no name) - {bb936323-19fa-4521-ba29-eca6a121bc78} - (no file)
O2 - BHO: (no name) - {c2680e10-1655-4a0e-87f8-4259325a84b7} - (no file)
O2 - BHO: (no name) - {c4ca6559-2cf1-48b6-96b2-8340a06fd129} - (no file)
O2 - BHO: (no name) - {c5af2622-8c75-4dfb-9693-23ab7686a456} - (no file)
O2 - BHO: (no name) - {ca1d1b05-9c66-11d5-a009-000103c1e50b} - (no file)
O2 - BHO: (no name) - {d8efadf1-9009-11d6-8c73-608c5dc19089} - (no file)
O2 - BHO: (no name) - {e9147a0a-a866-4214-b47c-da821891240f} - (no file)
O2 - BHO: (no name) - {e9306072-417e-43e3-81d5-369490beef7c} - (no file)
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [dlccmon.exe] "C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
O4 - HKCU\..\Run: [Microsoft Location Finder] "C:\Program Files\Microsoft Location Finder\LocationFinder.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?lin...
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/re...
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.exe
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
--
End of file - 11930 bytes

Response Number 33

Name: laurieg
Date: January 24, 2008 at 21:49:00 Pacific

Reply:

Forget my last post...I ran the scan again and found it along with all the otther BHO files again. I checked to fix them all and ran another ComboFix. Here is the log...I am going to run another HJT and post the log next. Thanks so much for your patience with me!
ComboFix 08-01-23.1C - Family 2008-01-24 22:39:40.7 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.168 [GMT -7:00]
Running from: C:\Documents and Settings\Family\Desktop\ComboFix.exe
[color=red][b]WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !![/b][/color]
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\Program Files\3721
C:\Program Files\3721\assist\asbar.dll
C:\Program Files\3721\helper.dll
C:\Program Files\Accoona
C:\Program Files\Accoona\ASearchAssist.dll
C:\Program Files\akl
C:\Program Files\akl\akl.dll
C:\Program Files\akl\akl.exe
C:\Program Files\akl\curlog.htm
C:\Program Files\akl\keylog.txt
C:\Program Files\akl\readme.txt
C:\Program Files\akl\uninstall.exe
C:\Program Files\akl\unsetup.dat
C:\Program Files\akl\unsetup.exe
C:\Program Files\amsys
C:\Program Files\amsys\awmsg.dat
C:\Program Files\amsys\guid.dat
C:\Program Files\amsys\ijl15.dll
C:\Program Files\amsys\mfc42.dll
C:\Program Files\amsys\msvcrt.dll
C:\Program Files\amsys\unins000.dat
C:\Program Files\amsys\unis000.exe
C:\Program Files\amsys\winam.dat
C:\Program Files\e-zshopper
C:\Program Files\e-zshopper\BarLcher.dll
C:\Program Files\p2pnetworks
C:\Program Files\p2pnetworks\amp2pl.exe
C:\WINDOWS\764.exe
C:\WINDOWS\7search.dll
C:\WINDOWS\absolute key logger.lnk
C:\WINDOWS\aconti.exe
C:\WINDOWS\aconti.ini
C:\WINDOWS\aconti.log
C:\WINDOWS\aconti.sdb
C:\WINDOWS\acontidialer.txt
C:\WINDOWS\adbar.dll
C:\WINDOWS\cbinst$.exe
C:\WINDOWS\daxtime.dll
C:\WINDOWS\default.htm
C:\WINDOWS\dp0.dll
C:\WINDOWS\eventlowg.dll
C:\WINDOWS\fhfmm-Uninstaller.exe
C:\WINDOWS\fhfmm.exe
C:\WINDOWS\flt.dll
C:\WINDOWS\hcwprn.exe
C:\WINDOWS\hotporn.exe
C:\WINDOWS\ie_32.exe
C:\WINDOWS\iexplorr23.dll
C:\WINDOWS\jd2002.dll
C:\WINDOWS\kkcomp$.exe
C:\WINDOWS\kkcomp.dll
C:\WINDOWS\kkcomp.exe
C:\WINDOWS\kvnab$.exe
C:\WINDOWS\kvnab.dll
C:\WINDOWS\kvnab.exe
C:\WINDOWS\liqad$.exe
C:\WINDOWS\liqad.dll
C:\WINDOWS\liqad.exe
C:\WINDOWS\liqui-Uninstaller.exe
C:\WINDOWS\liqui.dll
C:\WINDOWS\liqui.exe
C:\WINDOWS\ngd.dll
C:\WINDOWS\pbar.dll
C:\WINDOWS\pbsysie.dll
C:\WINDOWS\settn.dll
C:\WINDOWS\spredirect.dll
C:\WINDOWS\system32\ace16win.dll
C:\WINDOWS\system32\acespy
C:\WINDOWS\system32\acespy\__acelog.ndx
C:\WINDOWS\system32\acespy\systune.exe
C:\WINDOWS\system32\ESHOPEE.exe
C:\WINDOWS\system32\msole32.exe
C:\WINDOWS\system32\vxddsk.exe
C:\WINDOWS\system32\wml.exe
C:\WINDOWS\vxddsk.exe
C:\WINDOWS\wbeCheck.exe
C:\WINDOWS\wbeInst$.exe
C:\WINDOWS\wml.exe
C:\WINDOWS\xadbrk.dll
C:\WINDOWS\xadbrk.exe
C:\WINDOWS\xadbrk_.exe
C:\WINDOWS\xxxvideo.exe
.
((((((((((((((((((((((((( Files Created from 2007-12-25 to 2008-01-25 )))))))))))))))))))))))))))))))
.
2008-01-24 22:44 . 2008-01-24 22:44 <DIR> d-------- C:\Program Files\e-zshopper
2008-01-24 22:43 . 2008-01-24 22:44 <DIR> d-------- C:\WINDOWS\system32\acespy
2008-01-24 22:43 . 2008-01-24 22:44 <DIR> d-------- C:\Program Files\p2pnetworks
2008-01-24 22:43 . 2008-01-24 22:44 <DIR> d-------- C:\Program Files\amsys
2008-01-24 22:43 . 2008-01-24 22:44 <DIR> d-------- C:\Program Files\akl
2008-01-24 22:43 . 2008-01-24 22:44 <DIR> d-------- C:\Program Files\Accoona
2008-01-24 22:43 . 2008-01-24 22:44 <DIR> d-------- C:\Program Files\3721
2008-01-24 21:36 . 2000-08-31 08:00 51,200 --a------ C:\WINDOWS\Nircmd.exe
2008-01-23 22:59 . 2008-01-24 21:53 4,962 --a------ C:\WINDOWS\system32\tmp.reg
2008-01-23 22:53 . 2008-01-23 22:53 1,062,501 --a------ C:\Program Files\SmitfraudFix.zip
2008-01-23 22:43 . 2008-01-23 22:45 <DIR> d-------- C:\Program Files\SmitfraudFix
2008-01-23 21:57 . 2008-01-23 21:58 812,344 --a------ C:\Program Files\HJTInstall.exe
2008-01-23 19:10 . 2008-01-23 19:11 8,767,704 --a------ C:\Program Files\cureit.exe
2008-01-22 19:57 . 2007-12-10 14:53 218,504 --a------ C:\WINDOWS\system32\drivers\pctfw2.sys
2008-01-22 19:56 . 2008-01-24 21:58 <DIR> d-------- C:\Program Files\Spyware Doctor
2008-01-22 19:56 . 2008-01-22 19:58 <DIR> d-------- C:\Program Files\Common Files\PC Tools
2008-01-22 19:56 . 2007-12-10 14:53 81,288 --a------ C:\WINDOWS\system32\drivers\iksyssec.sys
2008-01-22 19:56 . 2007-12-10 14:53 66,952 --a------ C:\WINDOWS\system32\drivers\iksysflt.sys
2008-01-22 19:56 . 2007-12-10 14:53 41,864 --a------ C:\WINDOWS\system32\drivers\ikfilesec.sys
2008-01-22 19:56 . 2007-12-10 14:53 29,576 --a------ C:\WINDOWS\system32\drivers\kcom.sys
2008-01-22 19:10 . 2008-01-22 19:10 <DIR> d-------- C:\Program Files\Windows Defender
2008-01-21 22:04 . 2008-01-22 19:23 <DIR> d-------- C:\Program Files\Windows Live Safety Center
2008-01-21 14:48 . 2008-01-22 20:29 89,607 --a------ C:\WINDOWS\system32\rxjddnvj.exe
2008-01-21 14:48 . 2008-01-21 14:48 89,607 --a------ C:\info.exe
2008-01-21 14:48 . 2008-01-21 14:48 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-01-21 14:48 . 2008-01-21 14:48 1,409 --a------ C:\WINDOWS\QTFont.for
2008-01-15 16:10 . 2008-01-15 16:10 <DIR> d-------- C:\Program Files\RcvSystem
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-25 05:44 9,984 ----a-w C:\WINDOWS\kvnab.dll
2008-01-25 05:44 9,728 ----a-w C:\WINDOWS\kkcomp$.exe
2008-01-25 05:44 9,472 ----a-w C:\WINDOWS\liqad.exe
2008-01-25 05:44 8,448 ----a-w C:\WINDOWS\jd2002.dll
2008-01-25 05:44 32,000 ----a-w C:\WINDOWS\xadbrk.exe
2008-01-25 05:44 29,696 ----a-w C:\WINDOWS\xadbrk.dll
2008-01-25 05:44 28,672 ----a-w C:\WINDOWS\kvnab.exe
2008-01-25 05:44 27,648 ----a-w C:\WINDOWS\wbeInst$.exe
2008-01-25 05:44 26,624 ----a-w C:\WINDOWS\hcwprn.exe
2008-01-25 05:44 23,296 ----a-w C:\WINDOWS\kvnab$.exe
2008-01-25 05:44 22,272 ----a-w C:\WINDOWS\kkcomp.dll
2008-01-25 05:44 22,016 ----a-w C:\WINDOWS\fhfmm.exe
2008-01-25 05:44 20,736 ----a-w C:\WINDOWS\adbar.dll
2008-01-25 05:44 19,712 ----a-w C:\WINDOWS\cbinst$.exe
2008-01-25 05:44 19,200 ----a-w C:\WINDOWS\spredirect.dll
2008-01-25 05:44 17,920 ----a-w C:\WINDOWS\xadbrk_.exe
2008-01-25 05:44 17,152 ----a-w C:\WINDOWS\fhfmm-Uninstaller.exe
2008-01-25 05:44 16,896 ----a-w C:\WINDOWS\wbeCheck.exe
2008-01-25 05:44 16,128 ----a-w C:\WINDOWS\kkcomp.exe
2008-01-25 05:44 15,104 ----a-w C:\WINDOWS\system32\ESHOPEE.exe
2008-01-25 05:44 14,592 ----a-w C:\WINDOWS\iexplorr23.dll
2008-01-25 05:44 14,080 ----a-w C:\WINDOWS\pbsysie.dll
2008-01-25 05:44 13,312 ----a-w C:\WINDOWS\liqad.dll
2008-01-25 05:44 12,288 ----a-w C:\WINDOWS\settn.dll
2008-01-25 05:44 11,264 ----a-w C:\WINDOWS\liqad$.exe
2008-01-25 05:43 32,256 ----a-w C:\WINDOWS\aconti.exe
2008-01-25 05:43 31,744 ----a-w C:\WINDOWS\vxddsk.exe
2008-01-25 05:43 30,208 ----a-w C:\WINDOWS\flt.dll
2008-01-25 05:43 29,696 ----a-w C:\WINDOWS\pbar.dll
2008-01-25 05:43 28,928 ----a-w C:\WINDOWS\system32\vxddsk.exe
2008-01-25 05:43 28,672 ----a-w C:\WINDOWS\system32\ace16win.dll
2008-01-25 05:43 24,064 ----a-w C:\WINDOWS\xxxvideo.exe
2008-01-25 05:43 21,504 ----a-w C:\WINDOWS\764.exe
2008-01-25 05:43 20,224 ----a-w C:\WINDOWS\hotporn.exe
2008-01-25 05:43 19,456 ----a-w C:\WINDOWS\7search.dll
2008-01-25 05:43 18,432 ----a-w C:\WINDOWS\wml.exe
2008-01-25 05:43 18,176 ----a-w C:\WINDOWS\ngd.dll
2008-01-25 05:43 16,640 ----a-w C:\WINDOWS\dp0.dll
2008-01-25 05:43 15,872 ----a-w C:\WINDOWS\ie_32.exe
2008-01-25 05:43 12,288 ----a-w C:\WINDOWS\system32\wml.exe
2008-01-25 05:14 --------- d-----w C:\Program Files\Dl_cats
2008-01-24 04:58 --------- d-----w C:\Program Files\Trend Micro
2008-01-22 04:49 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-01-22 04:47 --------- d-----w C:\Program Files\Symantec
2008-01-22 01:23 12,632 ----a-w C:\WINDOWS\system32\lsdelete.exe
2008-01-14 21:49 4,184 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
2007-12-06 02:02 --------- d-----w C:\Program Files\Dell Support Center
2007-12-06 02:01 --------- d-----w C:\Program Files\Common Files\supportsoft
2007-11-07 09:26 721,920 ----a-w C:\WINDOWS\system32\lsasrv.dll
2007-11-07 09:26 721,920 ------w C:\WINDOWS\system32\dllcache\lsasrv.dll
2007-10-30 23:42 3,590,656 ----a-w C:\WINDOWS\system32\dllcache\mshtml.dll
2007-10-30 17:20 360,064 ------w C:\WINDOWS\system32\dllcache\tcpip.sys
2007-10-29 22:35 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll
2007-10-29 22:35 1,287,680 ------w C:\WINDOWS\system32\dllcache\quartz.dll
2007-10-28 00:39 228,864 ----a-w C:\WINDOWS\system32\wmasf.dll
2007-10-28 00:39 228,864 ------w C:\WINDOWS\system32\dllcache\wmasf.dll
2007-10-26 03:34 8,460,288 ----a-w C:\WINDOWS\system32\dllcache\shell32.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{00000000-d9e3-4bc6-a0bd-3d0ca4be5271}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{00000012-890e-4aac-afd9-eff6954a34dd}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{029e02f0-a0e5-4b19-b958-7bf2db29fb13}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{1adbcce8-cf84-441e-9b38-afc7a19c06a4}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{2d7cb618-cc1c-4126-a7e3-f5b12d3bcf71}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{51641ef3-8a7a-4d84-8659-b0911e947cc8}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{54645654-2225-4455-44A1-9F4543D34546}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6abc861a-31e7-4d91-b43b-d3c98f22a5c0}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{944864a5-3916-46e2-96a9-a2e84f3f1208}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{a4a435cf-3583-11d4-91bd-0048546a1450}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{b8875bfe-b021-11d4-bfa8-00508b8e9bd3}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{c2680e10-1655-4a0e-87f8-4259325a84b7}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{c4ca6559-2cf1-48b6-96b2-8340a06fd129}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{c5af2622-8c75-4dfb-9693-23ab7686a456}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{ca1d1b05-9c66-11d5-a009-000103c1e50b}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{d8efadf1-9009-11d6-8c73-608c5dc19089}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{e9147a0a-a866-4214-b47c-da821891240f}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{e9306072-417e-43e3-81d5-369490beef7c}]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Microsoft Location Finder"="C:\Program Files\Microsoft Location Finder\LocationFinder.exe" [2005-08-24 18:25 101080]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 09:24 1694208]
"PhotoShow Deluxe Media Manager"="C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe" [2004-11-11 18:50 212992]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09 460784]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-10 04:00 15360]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2008-01-22 19:50 202544]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [2005-09-29 13:01 67584]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe" [2006-07-26 03:03 49263]
"SigmatelSysTrayApp"="stsystra.exe" [2005-03-22 23:20 339968 C:\WINDOWS\stsystra.exe]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-08-05 20:05 344064]
"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 19:12 221184]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 15:19 53248]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2005-11-26 08:20 26112]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-10-25 18:58 282624]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-12-06 00:05 127035]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 09:44 249856]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 09:44 81920]
"MimBoot"="C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe" [2006-09-18 13:46 8192]
"MMTray"="C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2006-09-18 13:46 110592]
"Corel Photo Downloader"="C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe" [2006-02-09 15:34 106496]
"dlccmon.exe"="C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe" [2005-07-22 06:03 425984]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 11:50 155648]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2006-10-30 09:36 256576]
"pccguide.exe"="C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe" [2007-04-12 03:58 3429904]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 18:30 517768]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 09:24 16384]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [2006-11-03 19:20 866584]
"ISTray"="C:\Program Files\Spyware Doctor\pctsTray.exe" [2007-12-10 14:53 1103752]
"DLCCCATS"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll" [2005-06-07 05:38 69632]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"= C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"= C:\WINDOWS\Resources\Themes\Royale.theme
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableTaskMgr"= 1 (0x1)
R1 pctfw2;pctfw2;C:\WINDOWS\system32\drivers\pctfw2.sys [2007-12-10 14:53]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter);C:\Program Files\Dell Support Center\bin\sprtsvc.exe /service []
S3 SDVC05;USB SDVC05;C:\WINDOWS\system32\Drivers\SDVC05.sys [2003-07-22 18:50]
.
Contents of the 'Scheduled Tasks' folder
"2008-01-25 04:23:54 C:\WINDOWS\Tasks\MP Scheduled Scan.job"
- C:\Program Files\Windows Defender\MpCmdRun.exe
.
**************************************************************************
catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-24 22:44:33
Windows 5.1.2600 Service Pack 2 NTFS
detected NTDLL code modification:
ZwClose
scanning hidden processes ...
scanning hidden autostart entries ...
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
DLCCCATS = rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
Completion time: 2008-01-24 22:46:20
ComboFix-quarantined-files.txt 2008-01-25 05:46:16
ComboFix2.txt 2008-01-25 05:30:34
ComboFix3.txt 2008-01-25 04:45:35
.
2008-01-24 20:42:22 --- E O F ---

Response Number 34

Name: Johnw
Date: January 24, 2008 at 21:51:40 Pacific

Reply:

Email me, may need for screenshots.

Response Number 35

Name: laurieg
Date: January 24, 2008 at 22:04:58 Pacific

Reply:

Ok...here's the HJT scan...those files just keep coming back! I'll email you now.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:03, on 2008-01-24
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\rxjddnvj.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Microsoft Location Finder\LocationFinder.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\system32\NOTEPAD.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [dlccmon.exe] "C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
O4 - HKCU\..\Run: [Microsoft Location Finder] "C:\Program Files\Microsoft Location Finder\LocationFinder.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?lin...
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/re...
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.exe
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
--
End of file - 10163 bytes

Response Number 36

Name: Johnw
Date: January 24, 2008 at 22:06:11 Pacific

Reply:

Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe
Next, please reboot your computer in Safe Mode by doing the following:
* Doubleclick the drweb-cureit.exe file and Allow to run the express scan
* This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
* Once the short scan has finished, mark the drives that you want to scan.
* Select all drives. A red dot shows which drives have been chosen.
* Click the green arrow at the right, and the scan will start.
* Click 'Yes to all' if it asks if you want to cure/move the file.
* When the scan has finished, look if you can click the next icon next to the files found:
* If so, click it and then click the next icon right below and select Move incurable.
This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
* After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
* Save the report to your desktop. The report will be called DrWeb.csv
* Close Dr.Web Cureit.
* Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
* After reboot, post the contents of the log from Dr.Web you saved previously in your next reply.

Response Number 37

Name: Johnw
Date: January 24, 2008 at 22:23:36 Pacific

Reply:

Run Dr.Web anyways, but that last HJT log was clean.
Still a bit more to be done in getting the comp into shape.
How is it running?

Response Number 38

Name: laurieg
Date: January 24, 2008 at 22:27:11 Pacific

Reply:

It still has the yellow triange and popups and the desktop background is spyware warning. I don't think it's gone at all. At least I can maneuver on it a bit easier...it's not quite as bogged down as it was.

Response Number 39

Name: Johnw
Date: January 24, 2008 at 22:31:45 Pacific

Reply:

Ok, Dr.Web may fix that.

Response Number 40

Name: laurieg
Date: January 24, 2008 at 22:39:09 Pacific

Reply:

I just did another HJT scan and it shows all those files back I think...
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:37, on 2008-01-24
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\rxjddnvj.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Microsoft Location Finder\LocationFinder.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\rxjddnvj.exe,
O2 - BHO: (no name) - {00000000-d9e3-4bc6-a0bd-3d0ca4be5271} - (no file)
O2 - BHO: (no name) - {00000012-890e-4aac-afd9-eff6954a34dd} - (no file)
O2 - BHO: (no name) - {029e02f0-a0e5-4b19-b958-7bf2db29fb13} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {06dfedaa-6196-11d5-bfc8-00508b4a487d} - (no file)
O2 - BHO: (no name) - {12F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)
O2 - BHO: (no name) - {1adbcce8-cf84-441e-9b38-afc7a19c06a4} - (no file)
O2 - BHO: (no name) - {2d7cb618-cc1c-4126-a7e3-f5b12d3bcf71} - (no file)
O2 - BHO: (no name) - {51641ef3-8a7a-4d84-8659-b0911e947cc8} - (no file)
O2 - BHO: (no name) - {53C330D6-A4AB-419B-B45D-FD4411C1FEF4} - (no file)
O2 - BHO: (no name) - {54645654-2225-4455-44A1-9F4543D34546} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {669695bc-a811-4a9d-8cdf-ba8c795f261e} - (no file)
O2 - BHO: (no name) - {6abc861a-31e7-4d91-b43b-d3c98f22a5c0} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: (no name) - {944864a5-3916-46e2-96a9-a2e84f3f1208} - (no file)
O2 - BHO: (no name) - {a4a435cf-3583-11d4-91bd-0048546a1450} - (no file)
O2 - BHO: (no name) - {b8875bfe-b021-11d4-bfa8-00508b8e9bd3} - (no file)
O2 - BHO: (no name) - {bb936323-19fa-4521-ba29-eca6a121bc78} - (no file)
O2 - BHO: (no name) - {c2680e10-1655-4a0e-87f8-4259325a84b7} - (no file)
O2 - BHO: (no name) - {c4ca6559-2cf1-48b6-96b2-8340a06fd129} - (no file)
O2 - BHO: (no name) - {c5af2622-8c75-4dfb-9693-23ab7686a456} - (no file)
O2 - BHO: (no name) - {ca1d1b05-9c66-11d5-a009-000103c1e50b} - (no file)
O2 - BHO: (no name) - {d8efadf1-9009-11d6-8c73-608c5dc19089} - (no file)
O2 - BHO: (no name) - {e9147a0a-a866-4214-b47c-da821891240f} - (no file)
O2 - BHO: (no name) - {e9306072-417e-43e3-81d5-369490beef7c} - (no file)
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [dlccmon.exe] "C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
O4 - HKCU\..\Run: [Microsoft Location Finder] "C:\Program Files\Microsoft Location Finder\LocationFinder.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?lin...
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/re...
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.exe
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
--
End of file - 11979 bytes

Response Number 41

Name: Jeruvy
Date: January 28, 2008 at 11:53:42 Pacific

Reply:

First of all I'd look at doing some housekeeping before you start posting more logs.
You should have ONE anti-virus program, ONE firewall, and TWO anti-spyware/malware applications.
REMOVE ALL OTHERS. Once you have done this, you should update all your software. For instance it looks like you have old versions of JAVA and ADOBE. You should do a simple upgrade for adobe and upgrade to version 8.
Java will require you to uninstall all old versions you find in add/remove programs. Then install the newest version 6 revision 4 is the most current.
Additionally do the same for all the rest of your software, make sure you update all your stuff and remove anything your not using anymore or your not familiar with.
Then update your Windows installation and install ALL critical updates. You should have windows automatic update enabled, started and running all the time and allow the updates to be done automatically.
Once you've done all this, I'd like to see a complete anti-virus and anti-spyware scan done from safe mode and the reports from Dr.Web and your anti-spyware applications before a new hijackthis log is posted. You're just wasting time with hijack at this stage.

J.
j e r u v y a t y a h o o d o t c o m

Response Number 42

Name: C.Venkataramana
Date: March 13, 2008 at 23:39:21 Pacific

Reply:

Did u get this problem fixed?

Response Number 43

Name: Jeruvy
Date: March 19, 2008 at 16:41:35 Pacific

Reply:

I doubt it, the machine was heavily infected, and the OP was using many fixes unrelated to the problem.
As I stated without a malware expert assisting them, they were wasting time with Hijackthis.
If you have a related problem PLEASE go to the security forum and post your problem in it's own thread there.
Good luck.
J.
j e r u v y a t y a h o o d o t c o m

Response Number 44

Name: Lauriegagliardi
Date: March 19, 2008 at 16:50:47 Pacific

Reply:

I ended up having to have a computer company come out. They had to take the computer and worked on it for 3 days. It's much better, but still not really the same.

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