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XP system restore after Yaha K viru

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Original Message
Name: Jen
Date: January 22, 2003 at 09:24:27 Pacific
Subject: XP system restore after Yaha K viru
OS: XP home
CPU/Ram: unsure
Comment:

I have a friend whose machine was infected last week by the yaha k virus, She Restored the system. Since then she is having problems with programs developing errors and while trying to reach websites (request times out or has login problems) anyway I was trying to find if the virus could have damaged something that couldnt be restored. I dont know much about viruses, I stopped opening attachments and subscribing to mailing lists that allow them, which is how I got my first and last virus (badtrans)and is most likely how she got her machine infected. I forgot to mention above that IE 6 and Incredimail (I think is run with the help of OE) are the programs that she is having a hard time with. Any input would be great she is frustrated and so am I because i cant figure out whats up. Her computer manufacturer, ISP and downloading updates and security patches for xp and IE 6 havent been very helpful. TIA,
Jen


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Response Number 1
Name: Lesley
Date: January 22, 2003 at 11:10:57 Pacific
Reply: (edit)


"She Restored the system."

But did she remove the Virus ?

Try an Online virus Scan :

http://housecall.trendmicro.com/

If the virus is still present then there is a Removal Tool here:

http://www.onlinepcfix.com/virushelp/antivirus.htm

Lesley


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Response Number 2
Name: capt
Date: January 22, 2003 at 12:14:10 Pacific
Reply: (edit)

If she got I Worm Yaha K, one of its first actions would have placed it the "System Restore" files, and to remove it she would have had to disable "System Restore" as antivirus programs cannot access "System Restore" files. The virus also attacks and disables many antivirus programs. Get the removal tool from the Symantec Website and use it to clean the system. Take care and all the best!


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Response Number 3
Name: Jen
Date: January 22, 2003 at 14:04:13 Pacific
Reply: (edit)

It scans clean now, Will running the removal harm the computer if it isnt there anymore? Just as a precaution.


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Response Number 4
Name: capt
Date: January 22, 2003 at 16:35:14 Pacific
Reply: (edit)

Using the tool will have no adverse effect, if the system is clean.


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Response Number 5
Name: Jen
Date: January 23, 2003 at 08:50:38 Pacific
Reply: (edit)

Thanks everyone! Nothing was remaining:o)


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