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Worm has infected her machine

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Name: Oil_Tan
Date: August 14, 2006 at 18:39:30 Pacific
OS: XP Pro
CPU/Ram: PIII / 128
Product: Dell
Comment:

W32.spybot.worm has infected the laptop. Avast cant do anything! Please help!


KPACHbIЙ OKTIABR



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Response Number 1
Name: jabuck
Date: August 14, 2006 at 19:39:25 Pacific
Reply:

Please post a Hijack This log so that the files associated with the virus/spyware/hijacker can be identified.

Please download HJTsetup.exe from this link http://www.thespykiller.co.uk/files/HJTsetup.exe to your desktop.
Doubleclick on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click "next" in the setup dialogue boxes until you get to the "Select Addition Tasks" dialogue.
Put a check by "Create a desktop icon" then click "Next" again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click "Finish" and it will launch Hijack This.
Click on the "Do a system scan and save a logfile" button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log and post it in this thread.

Do not fix anything yet unless you know what you are doing. This is a powerful tool that can crash the computer if used improperly.

Please download SilentRunners from this link http://www.silentrunners.org/Silent%20Runners.zip. Unzip it to the desktop and double-click on it. If you get any kind of warning message about scripts, please choose to allow the script to run. When the scan is finished, it will create a logfile on the desktop. Please post the entire contents of this logfile in a reply to this post.. Unzip it to the desktop and double-click on it. If you get any kind of warning message about scripts, please choose to allow the script to run. When the scan is finished, it will create a logfile on the desktop. Please post the entire contents of this logfile in a reply to this post.


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Response Number 2
Name: XpUser4Real
Date: August 14, 2006 at 22:36:30 Pacific
Reply:

http://www.symantec.com/security_response/writeup.jsp?docid=2003-053013-5943-99&tabid=3
shows the removal procedure

Hopefully my advice will help you...Please post back with your results....thanks


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