I've cleaned a lot off of this computer, but it still won't run liveupdate successfully or browse to mcafee.com or symantec.com Here's the HJ log: Logfile of HijackThis v1.97.2 Scan saved at 3:12:55 PM, on 4/9/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\Explorer.exe C:\Program Files\NavNT\defwatch.exe C:\Program Files\NavNT\rtvscan.exe C:\WINDOWS\System32\MsgSys.exe C:\Program Files\Apoint\Apoint.exe C:\WINDOWS\System32\ICO.exe C:\WINDOWS\System32\WScript.exe C:\WINDOWS\System32\atiptaxx.exe C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\Program Files\NavNT\vptray.exe C:\PROGRA~1\AIM\aim.exe C:\Program Files\Nikon\NkView6\NkvMon.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Apoint\Apntex.exe C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe c:\progra~1\Support.com\client\bin\tgcmd.exe C:\Documents and Settings\Jennifer\Desktop\hijackthis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.webmail.uark.edu/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\adobe\acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.exe O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\Corel\WordPerfect Office 2002\Programs\QFSCHD100.exe" O4 - HKLM\..\Run: [ConMgr.exe] "C:\Program Files\EarthLink 5.0\ConMgr.exe" O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe" O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe O9 - Extra button: AIM (HKLM) O9 - Extra button: Related (HKLM) O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM) O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38071.3621180556 O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

Rubixcube First of all...your version of hijack is way out of date...I expect to see a "hosts" file hijack but that version does not read the host file...Should grab yourself the newest version of hijackthis. The one you have is no longer safe to use with some of the crap out there now...I and I hope noone else will tell you to remove anything with that hijack program. You can get a new one here: (download it to same folder and let it overwrite the old copy) http://spywarewarrior.com/files/HijackThis.exe Run a search for the file hosts To do: Click start> search> for files and folders> all files and folders> in the "all or part of filename" box type hosts Look in: C: Click more advanced options Have the first 3 options checked. Click search For each hosts file found...(that is just hosts...no extension) Open in notepad...(make sure always open file of this type is unchecked) There will likely be a big list in there all starting with: 127.0.0.1 Delete all found except 127.0.0.1 localhost <--Leave This! What is happening here is this: 127.0.0.1 is your computer's own loopback address...so if I or a virus puts this entry in my hosts file: 127.0.0.1 www.mcafee.com When I try to go to mcafee's site...I am sent back to my computer! Once you are done modifying it, save the file. Try updating your AV now. If you need more help post back. I never give up! Windows Update