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Winword.exe & Outlook.exe (2000 version)

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Name: Pam is Frustrated
Date: March 22, 2002 at 14:55:15 Pacific
Comment:

I can't determine if this is a virus. I open Word and immediately I receive the error message "Winword.exe has generated an error. A log will be created. You must restart the program". The log can not be understood by someone without machine address knowledge and restarting the program does the same thing.

I have the same problem with Outlook.

Any ideas. I've ran Norton 2001 with live updates and I did receive an error saying the gapi32.dll was missing from \winnt\system32. I copied it from the \program files\common directory but I still have the same problem.

I'm running Windows 2000 and Office 2000. I have the latest updates from Microsoft.

Any thoughts



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Response Number 1
Name: David
Date: March 22, 2002 at 19:27:38 Pacific
Reply:

I've had the same problem with Internet Explorer, and Netscape and gotten the same results. Hope someone has an answer for this one!


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Response Number 2
Name: DW
Date: March 23, 2002 at 16:52:17 Pacific
Reply:

This link has your error message & a
possible solution


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Response Number 3
Name: Pam
Date: March 25, 2002 at 16:02:12 Pacific
Reply:

Thanks but nothing worked, even Notepad was having a problem. I finally upgraded to Windows XP and the problem is no more.



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Response Number 4
Name: Doubting Thomas
Date: March 25, 2002 at 20:27:53 Pacific
Reply:

You upgraded to XP and the problem is solved? I'd say your problems might have just begun.


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Response Number 5
Name: Dan
Date: March 26, 2002 at 14:47:48 Pacific
Reply:

Did you ever try just reinstalling Word and outlook?


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Response Number 6
Name: Konrad
Date: April 29, 2002 at 09:59:36 Pacific
Reply:

I tried to reinstall word but nothing happened. The same procedure, Sir !


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Response Number 7
Name: Leah
Date: May 10, 2002 at 14:04:22 Pacific
Reply:

I am actually having the same problem with winword.exe. It occurs when I am just using Word 2000. I am not running Norton Anti-virus, and I have 2000 Pro installed. ANy ideas?


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Response Number 8
Name: Tim
Date: May 15, 2002 at 01:43:31 Pacific
Reply:

Some idiot at work managed to delete the winword.exe file for microsoft word 97. Can someone please e-mail me this file. I don't have the cd -it's @ headoffice.


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Response Number 9
Name: sasikumar
Date: May 22, 2002 at 22:08:25 Pacific
Reply:

Winword.exe has generated an error. A log will be created. You must restart the program".

when i download a word file form outlook express the above error is occuring.but some time it is opening.

i have reinstalled office 2000 still the problem is there


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Response Number 10
Name: Ray
Date: June 5, 2002 at 15:16:30 Pacific
Reply:

go to the following link at MS and it will solve your problem, it did to mine:
http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q316033


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Response Number 11
Name: Xavier
Date: June 24, 2002 at 09:42:34 Pacific
Reply:

cuando manda ese error "winword.exe a generado un error y se generara un archivo LOG" se debe desisntalar OFFICE COMPLETO, correr un archivo regenerador del REGISTRO de WINDOWS con una utileria como REGCLEAN, borrar COMPLETAMENTE la carpeta de OFFICE y reinicializar, posteriormente INSTALAR OFFICE de nuevo....y queda PERFECTAMENTE trabajando todo.
COMPROBADO.


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Response Number 12
Name: ulo
Date: June 27, 2002 at 17:09:22 Pacific
Reply:

try renaming normal.dot, promise it works!..


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Response Number 13
Name: john
Date: June 29, 2002 at 03:56:33 Pacific
Reply:

I am having the same problem, tried all of nortons fixe's and now i am trying the re-naming thing> Hope this works or XP here i come. bill can get another 200 out of me.


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Response Number 14
Name: Tamela Ehlinger Niel
Date: July 7, 2002 at 14:49:37 Pacific
Reply:

I do not have a comment about winword but a problem with Outlook. The exe file is gone and the application will not launch, however in the processes part of the task manager, it is running. I have recieved NO error messages, nothing. I dare not delete and reload because I do not want to loose all of my emails. I can not find them, they seem to be buried somewhere. I reloaded Win 2000 and the entire 2000 premium suite..nothing is working. Now my system seems to be more unstable. I know just enough to be very dangerous. Can anyone help??


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Response Number 15
Name: GringoLatino
Date: July 19, 2002 at 14:56:24 Pacific
Reply:

Public Service Announcement.

For those of you who did not understand the recent message posted in SPANISH, here is a translation. I believe it contains, ironically, the answer to your problem:

When you get the error "Winword.exe has generated an error. A log will be created. You must restart the program", you should uninstall office COMPLETELY, run a windows registry restoration with a utility like REGCLREAN, COMPLETELY erase the OFFICE file, reboot, and REINSTALL OFFICE.


cuando manda ese error "winword.exe a generado un error y se generara un archivo LOG" se debe desisntalar OFFICE COMPLETO, correr un archivo regenerador del REGISTRO de WINDOWS con una utileria como REGCLEAN, borrar COMPLETAMENTE la carpeta de OFFICE y reinicializar, posteriormente INSTALAR OFFICE de nuevo....y queda PERFECTAMENTE trabajando todo.
COMPROBADO.



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