I have problem with possible infection and AVG and Windows Defender report the Trojans have been removed or quarantined, so I then went to a restore point and found that I have lost the Windows Update function completely.Clicking on it gives virtually a blank screen.Can this be restored or do I have to get help to start again and reload all my operating system again from my backup discs. I am a novice and don't understand much so if there is a complicated answer I may not understand it!!

have you undone the restore to see if all is still intact? If a restore doesn't work properly, ALWAYS undo it before trying another point. I don't see why you tried the restore anyways???? Some HELP in posting on Computing.net plus free progs and instructions Cheers

Dear XpUser4Real Many thanks for your reply. I went to Restore because I was getting some strange behaviour inc. Windows Media Player did not function and I was not recognised as Administrator.The restore fixed this but I lost the Update facility. When I logged on today, I restarted the computer and found that the update process had begun yesterday but after completion today the Security Centre said I was not configured for updates. After I did this it started to update but had lost all previous data and I only have updates from today. I have since discovered that I have a program/virus called Autorun, which seems to start a Notepad program you cannot close {and on Googling it causes other unwanted behaviour}, which came in via a, supposedly, trusted source, which was not detected by AVG or Windows Defender, and is causing problems with my SD card and USB discs and I suspect is the cause of the problems. I have booked someone to help me as, although there are sites that give instructions on how to remove Autorun, I am not experienced enough to risk doing it myself.

ok, good luck with your helper. Some HELP in posting on Computing.net plus free progs and instructions Cheers